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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
1,016 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 1,016 reviews

October 06, 2020

I drove an hour, past many other Kia dealerships, for the service and it was worth every minute. They were beyond polite, accommodating and gracious. More

by Jays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you had a positive experience with us here at Boucher!

October 05, 2020

Excellent service. Everyone was so kind and very thorough in explaining everything in detail with prices and paperwork. very quick work too! I will definitely be coming back in the future! More

by JJGOLLAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the positive review!

October 05, 2020

Sarah is friendly, prompt, took care of the concerns I had with the car, and had it ready to go as promised on pick up day. More

by HeidiK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Turner
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad you enjoyed working with Sarah while purchasing your vehicle, Heidi!

October 02, 2020

Christopher Miller 100% in customer service.Chris always Christopher Miller 100% in customer service. Chris always greet you with a smile and explain in detail with the work been done on your vehicle. Alway More

by DEB.ALTERATIONS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Deb - Thank you for this amazing review!

October 01, 2020

Clean, efficient, on time, and convenient hours. Service people were very accommodating. I requested that when they serviced my car , they wash it too. Very happy! More

by LANISQUIRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad to hear you had a clean and comfortable visit with us!

October 01, 2020

I am always very pleased with my service from Kia. Lee McGee is always the best, most knowledgeable salesperson to work with! He goes above and beyond to make sure his customer is comfortable and well tak More

by VBARLETT530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody O'Haver
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled you enjoyed working with Lee while purchasing your vehicle!

September 30, 2020

Scott was a fantastic salesman, and absolutely flexible and accommodating for nearly every aspect of My Car purchase. Scott followed up and gave great detail in his responses along with making an at home d More

by tyreebiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so happy to hear Scott and the rest of the Boucher team were able to accommodate all your needs and make your purchasing experience as easy as possible!

September 30, 2020

Friendly staff and service was great. Work was completed in a timely manner with no issues and vehicle was ready for pickup at time that was noted. More

by PAULINE.KRUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate the 5-star review!

September 29, 2020

Thankfully before i bought my car they were able to fix all the scratches on it & have it completely ready for me. It was a pretty good experience! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Caples
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Jess, thank you for sharing!

September 29, 2020

Great costumer service. I very impressed even with the detail of workers showing me where the waiting area was instead of just telling me where it is. I think these details are what make an experience gre More

by DROWSRULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad we were able to provide you with a great service visit and get your truck fixed! We hope to see you again in the future.

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