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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,016 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,016 reviews
September 21, 2020
Thank you To Chris and the service team for resolving the issues I was having, I appreciate them - the experience was excellence Thanks you again ! issues I was having, I appreciate them - the experience was excellence Thanks you again ! More
by JEANKOGUTKIEWICZ
Verified CustomerEmployees Worked With
Chris Miller
September 19, 2020
Scott was so fast getting back to me about the car we were interested in - he even took a video and texted it to me so we could get a better idea of what the car was like (we live several hours away from were interested in - he even took a video and texted it to me so we could get a better idea of what the car was like (we live several hours away from Racine.) Reasonably priced, extensive inventory, very professional and attentive! 10/10! More
by jennileeyang
Employees Worked With
Scott Westbrook
September 17, 2020
Everyone was great to work with. I bought a brand new car and have been coming to Frank Boucher since. Very short wait time to get service done. Highly recommend. and have been coming to Frank Boucher since. Very short wait time to get service done. Highly recommend. More
by KATIEVERHEYEN
Employees Worked With
Dan Szupica
September 17, 2020
This place is great. The service department manager, Chris Miller is right on the ball with everything done right the first time. The people there are so friendly an know me by name when I come in beca Chris Miller is right on the ball with everything done right the first time. The people there are so friendly an know me by name when I come in because I have been doing business there quite a few years. Chris even had my car washed and escorted to to my car when it was finished. More
by BBAABS123
Employees Worked With
Other Employees :
Chris Miller, Dan Szupica, Annica Abbott, Hannah Wittke
September 14, 2020
I needed a new car quickly. They were able to turnaround a used vehicle for me very quickly. Thank you all for all your hard work! a used vehicle for me very quickly. Thank you all for all your hard work! More
by HEATHERKESZLER
Employees Worked With
Adam Keszler, Mark Coey, Scott Westbrook
September 11, 2020
I thought I had made a virtual Appt, but that didn't work! So I showed up with no appt! No problem, they serviced my car anyway with a very short time. Informed me of what they found and got my ok to go work! So I showed up with no appt! No problem, they serviced my car anyway with a very short time. Informed me of what they found and got my ok to go ahead. Everyone was polite and professional, More
by JEVINIC2
Employees Worked With
Other Employees :
Chris Miller, Dan Szupica, Annica Abbott, Hannah Wittke, Dustin Jacoby
September 10, 2020
clean place to wait in , short wait time , friendly people, offered a ride if needed i would recommend Kia to anyone. looked around on the sales floor and was helped however i said i was just browsin people, offered a ride if needed i would recommend Kia to anyone. looked around on the sales floor and was helped however i said i was just browsing. More
by CAROLSUE1961
Employees Worked With
Annica Abbott
September 09, 2020
Chris and his team went over and above to facilitate my repair when issues came up, working with the warantay company and providing a rental! A++++ service repair when issues came up, working with the warantay company and providing a rental! A++++ service More
by KAABATG6
Employees Worked With
Chris Miller, Annica Abbott
September 09, 2020
My experience has been great! Chris has been very helpful and i was given the best reasonable quotes. Also called for service needed and got lucky to take it in the day of! I trust my vehicle is in good han and i was given the best reasonable quotes. Also called for service needed and got lucky to take it in the day of! I trust my vehicle is in good hands. More
by GSIF.093
Employees Worked With
Chris Miller, Annica Abbott
September 09, 2020
Everyone was great to work with and very helpful! Stefan made sure I got the car I wanted for the right price, I would definitely recommend them for your car buying needs. made sure I got the car I wanted for the right price, I would definitely recommend them for your car buying needs. More
by Gyzrok
Employees Worked With
Stefan Caples
