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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
1,016 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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9601 Washington Ave #100

Racine, WI

53406

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Showing 1,016 reviews

September 07, 2020

Awesome service as always. The whole service department is always professional, courteous and kind. I have had my Kia for over 8 years and have had nothing bu exemplary service from Kia! More

by GONZALEZAM02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the positive review!

September 05, 2020

I thoroughly enjoyed my experience at Boucher thanks to their sales representative Lee. He will take great care of you when you are in the market for a new car! More

by JWHJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kody O'Haver
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Lee is a great salesperson and we are glad he assisted you with finding you the perfect new car!

September 05, 2020

Scott Westbrook is a consummate professional with courteous, highly responsive and fantastic follow up. He’ll do every thing he can to make sure you find exactly the car you want. More

by sthachenkary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

September 04, 2020

Scott Westbrook was awesome to work with and made the process of ordering very easy. He kept us updated from the time we ordered our car until it arrived on the lot. Scott provided exceptional service g More

by Kramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for taking the time to write this review! It's great to hear Scott was able to find you the perfect vehicle!

September 04, 2020

The reason I continue to get my Kia’s from Boucher is because of the great service from Chris. He has always been very helpful and professional. More

by DDBMLB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are happy you continue to receive great service here at Boucher!

September 02, 2020

Everyone was very nice and friendly. I brought in an oil change/tire coupon from Palmer for $29.99, I was disappointed that it wasn’t honored. Yours is $20 more! More

by 1CONNIESWEENEY
Recommend Dealer
Yes
Employees Worked With
Dan Szupica
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing your feedback with us. Please reach out to our Service Manager, Chris Miller, at 262-886-2886 if you would like to discuss further.

September 02, 2020

After searching online for several days at dealerships across the country, I purchased a difficult-to-find new white with beige interior 2019 VW Golf Alltrack wagon from Frank Boucher in Racine, WI. My fi More

by Sylvia Fergus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Moore, Kody O'Haver
Sep 11, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for choosing Boucher, Sylvia! We are happy to hear you found the exact vehicle you were looking for! Please reach out if there is anything else we can do for you in the future!

August 31, 2020

Annica is awesome! She was in touch with me constantly. Annica is awesome! She was in touch with me constantly. My car was done quickly and it was clean. She is super nice. Thank You! More

by VixenMinxJade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Aug 31, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review!

August 30, 2020

I appreciated the extra time and care taken to ensure my safety in the midst of the COVID-19 pandemic. Plastic wrap was applied to my steering wheel and plastic covering was applied to my driver's seat. Eve More

by JEANETTE_DEWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica
Aug 31, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled you had a wonderful and safe experience with us, Jeanette! We hope to see you again!

August 27, 2020

I really enjoyed working with Lee at Frank Boucher Kia- I will be back when I am looking for another new vehicle. He was very helpful through the entire process. More

by MIC.LACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for the review! We look forward to seeing you again in the future!

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