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Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
1,063 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern ...
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9601 Washington Ave #100

Racine, WI

53406

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Showing 1,063 reviews

October 02, 2020

Christopher Miller 100% in customer service.Chris always Christopher Miller 100% in customer service. Chris always greet you with a smile and explain in detail with the work been done on your vehicle. Alway More

by DEB.ALTERATIONS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Deb - Thank you for this amazing review!

October 01, 2020

I am always very pleased with my service from Kia. Lee McGee is always the best, most knowledgeable salesperson to work with! He goes above and beyond to make sure his customer is comfortable and well tak More

by VBARLETT530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody O'Haver
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are thrilled you enjoyed working with Lee while purchasing your vehicle!

October 01, 2020

Clean, efficient, on time, and convenient hours. Service people were very accommodating. I requested that when they serviced my car , they wash it too. Very happy! More

by LANISQUIRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad to hear you had a clean and comfortable visit with us!

September 30, 2020

Scott was a fantastic salesman, and absolutely flexible and accommodating for nearly every aspect of My Car purchase. Scott followed up and gave great detail in his responses along with making an at home d More

by tyreebiz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are so happy to hear Scott and the rest of the Boucher team were able to accommodate all your needs and make your purchasing experience as easy as possible!

September 30, 2020

Friendly staff and service was great. Work was completed in a timely manner with no issues and vehicle was ready for pickup at time that was noted. More

by PAULINE.KRUGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate the 5-star review!

September 29, 2020

Thankfully before i bought my car they were able to fix all the scratches on it & have it completely ready for me. It was a pretty good experience! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefan Caples
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Jess, thank you for sharing!

September 29, 2020

Great costumer service. I very impressed even with the detail of workers showing me where the waiting area was instead of just telling me where it is. I think these details are what make an experience gre More

by DROWSRULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica, Annica Abbott
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

We are glad we were able to provide you with a great service visit and get your truck fixed! We hope to see you again in the future.

September 29, 2020

Had a great experience in finding my new vehicle. I feel I was treated with great customer service and very fairly. Scott listened to my requests and followed through. In searching for a vehicle I came ac More

by hannahmchampion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Hannah - thank you for sharing! We appreciate your review and hope to see you again in the future. Please reach out to us if there is anything else we can do for you!

September 29, 2020

Scott W. Was very helpful every step of the way. The car selection was slim when I started looking, but when I decided on a vehicle with the options I wanted they got me exactly what I wanted! More

by JANES.AARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook, Kody O'Haver
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Aaron - we are thrilled we were able to find you the exact vehicle you were looking for!

September 28, 2020

Excellent service. They were able to do my oil change even though I was late. Thank you so much for that. Can’t say it enough, the service dept is the best More

by GALICEA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Dan Szupica
Oct 07, 2020 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing!

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