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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,016 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,016 reviews
July 27, 2020
Scott was a great salesman to work with. He was very informative and answered all my questions! He even came in on his day off to sell me my car! informative and answered all my questions! He even came in on his day off to sell me my car! More
by nicole_elmhorst94
Employees Worked With
Scott Westbrook, Kody O'Haver
July 25, 2020
My experience was amazing, im thankful on how patient they were with me. My first time buying a car and they help me out alot. I'll recommend this kia company to all my friends and family. Thank f they were with me. My first time buying a car and they help me out alot. I'll recommend this kia company to all my friends and family. Thank for help and a big shout out to stefan and the fiance man More
by Hphyo.tm
July 24, 2020
Everybody was very helpful and nice. I liked that this whole process didn't take long at all. Thank you to everyone that helped me with my purchase. whole process didn't take long at all. Thank you to everyone that helped me with my purchase. More
by F3LICIA0712
Verified CustomerJuly 23, 2020
Fast and Efficient Came in to see about getting a replacement vehicle for one that died. Lee McGee got us in the car that we wanted in about 2.5 hours. Lee and Alex clos Came in to see about getting a replacement vehicle for one that died. Lee McGee got us in the car that we wanted in about 2.5 hours. Lee and Alex closed the deal quickly and we drove off satisfied in our new Niro. More
by JVG1206
Employees Worked With
July 23, 2020
Excellent Got in right away with no problems. While waiting for my vehicle, I sat in the showroom which was very pleasant. Got my car back in a reasonable am Got in right away with no problems. While waiting for my vehicle, I sat in the showroom which was very pleasant. Got my car back in a reasonable amount of time! More
by DCRAMER54
July 21, 2020
Professional and excellent service department. Been a customer for about 20 years. Excellent service keeps me coming back. Definitely recommend to others when people compliment my Kia Sorento or those wh customer for about 20 years. Excellent service keeps me coming back. Definitely recommend to others when people compliment my Kia Sorento or those whom are shopping for a new vehicle. More
by Angela Grooms
Employees Worked With
Chris Miller, Dan Szupica
July 20, 2020
Excellent service. Great communication. We’re very happy with the service we received and will be sharing this with our friends and family. Thanks! A+ with the service we received and will be sharing this with our friends and family. Thanks! A+ More
by SMITHKEY38
Employees Worked With
Other Employees :
Chris Miller, Dan Szupica, Annica Abbott, Hannah Wittke, Dustin Jacoby
July 20, 2020
Everything was fine until I contacted them about a couple of small dents, they sold it as undamaged, said they would call me when the body shop person was in and then didn't bother. Not a great way to stand of small dents, they sold it as undamaged, said they would call me when the body shop person was in and then didn't bother. Not a great way to stand behind their sales of a supposed undamaged vehicle. More
by NEVERENDINGRANCH
Employees Worked With
John Huey, Kody O'Haver
July 16, 2020
Great Experience From the beginning of my experience, I received a very quick response to my online inquiry of a vehicle and setup for a test drive. Sarah contacted me From the beginning of my experience, I received a very quick response to my online inquiry of a vehicle and setup for a test drive. Sarah contacted me and had the car ready when I got to the dealership for the test drive. Customer service, knowledge, and professionalism was very refreshing. I bought an SUV that day, the process was very smooth and stress free, thank you Sarah and Kody. I would definitely recommend Boucher KIA. More
by FAMLEE33
Employees Worked With
Sarah Turner, Kody O'Haver
