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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,032 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,032 reviews
March 09, 2020
As per usual I received impeccable service when I brought my KIA Soul in for an oil change. We’re always treated to courteous, friendly service. A+ my KIA Soul in for an oil change. We’re always treated to courteous, friendly service. A+ More
by ROSEMARYDEBURGO
Verified CustomerEmployees Worked With
Chris Miller, Annica Abbott
March 06, 2020
Ties and A;ignment The service was Excellent! The staff was very friendly and accommodating. They did a great job on the work that was done and the truck rides soooo muc The service was Excellent! The staff was very friendly and accommodating. They did a great job on the work that was done and the truck rides soooo much better! Thanks!! More
by SMASTERSTYLER
Employees Worked With
Dan Szupica, Annica Abbott
March 05, 2020
Great Service Department The service department is very friendly and professional. They don't oversell services, and they explain what is necessary and which items can wait. The service department is very friendly and professional. They don't oversell services, and they explain what is necessary and which items can wait. This is my second Boucher dealership that I have dealt with, and both have been very good about avoiding the overselling. I think that type of quality service level starts at the top of the organization. More
by TODD S
Employees Worked With
Dan Szupica, Annica Abbott
March 04, 2020
Rachel was amazing!!!! I am leasing a Kia Telluride and she helped me find exactly what I wanted!! I would definitely recommend working with her! I also had a chance to meet a few other people and the atmo she helped me find exactly what I wanted!! I would definitely recommend working with her! I also had a chance to meet a few other people and the atmosphere is definitely professional and they want to help you find what you want! I’m very impressed and happy with my new SUV!!! More
by Hailey
Employees Worked With
Rachel Smith
March 03, 2020
I didn’t have an appointment for an oil change. They were able to accommodate me without question. Very professional. Treated me like family. Great all around. able to accommodate me without question. Very professional. Treated me like family. Great all around. More
by HUGORUIZ8
Employees Worked With
Todd Bishop
February 26, 2020
This is the second car I have leased from Boucher Kia and I will get my next car there as well. It was a great experience from finding the vehicle to signing the papers. I will get my next car there as well. It was a great experience from finding the vehicle to signing the papers. More
by Nasonm
Employees Worked With
Bri Walek
February 25, 2020
Outstanding service Chris and Annika are fantastic! Timely considerate and on top of all issues. Made the experience great! Will continue all as loyal customer. Timely considerate and on top of all issues. Made the experience great! Will continue all as loyal customer. More
by JKUHN0
Employees Worked With
Chris Miller, Annica Abbott
February 25, 2020
They were amazing. My salesman, Scott Westbrook was very helpful. Answered all my questions and went through every option in my car. Everyone was friendly. I definitely recommend this dealership when looki helpful. Answered all my questions and went through every option in my car. Everyone was friendly. I definitely recommend this dealership when looking for a new or used car More
by MS53402
Employees Worked With
Scott Westbrook
