Back

Frank Boucher Kia Volkswagen of Racine

Racine, WI

4.6
1,026 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
Contact Dealership

9601 Washington Ave #100

Racine, WI

53406

Directions

By Type

Showing 1,026 reviews

December 17, 2019

Quick process to buying a vehicle I was in a bit of a tight spot and needed to get a vehicle and we were able to get everything done in a little over an hour. Great staff. More

by EDWARDMCK957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Walek
Dec 18, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for sharing! We are so glad we were able to take care of you here at Boucher, Edward!

December 16, 2019

Fast and welcoming Bri was very honest and friendly. She worked hard to get me in and out in a hurrry.. only took an hour and a half for me to be processed and In my new More

by jjharrisjr08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Walek
Dec 17, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

We are so glad Bri was able to make your purchasing process quick and easy!

December 16, 2019

Excellent Service We had our Saturn serviced and we were in and out within a timely manner. The work was efficient. The cost was very reasonable too. We like that all o More

by LYNNHLOGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Dec 18, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review, Lynn! At Boucher, we strive to provide quality service for an affordable price, so it is great to hear we were able to do just that!

December 13, 2019

Great customer service and support The experience was overall a wonderful one. The process was very expedient as I was on a time constraint and the sales team did a very good job of han More

by EDWARDMCK957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Walek
Dec 17, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for this wonderful review!

December 12, 2019

Timely and friendly Always a friendly service department, thorough, and on time with completing service. Online scheduling doesn't always work if you don't schedule a sp More

by DBORNSTEINCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Mahon
Dec 17, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thank you for your feedback. We understand there's always room for improvement!

December 11, 2019

Excellent I bought my first Soul with Scott and now I bought another. Great guy! Can't say enough good things about him. Nothing else to say. Thank you! More

by DCRAMER54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Westbrook
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

We really appreciate your business! It is so great to hear that Scott did such a fantastic job selling you the Kia Soul, that now you came back and bought another! We're here for you anytime!

December 10, 2019

oil change completed on time for the oil change and tire rotation. The service person was very polite and informative . I may bring back to get new tires soon. More

by PLLEHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Wood
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for the review!

December 09, 2019

Great experience, Made the experience be hassle free and makes you feel like family. Willing to accommodate my schedule for pick up of my vehicle. Enjoying my VW Jett More

by betsy ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Huey
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

It's great to hear you're enjoying your VW Jetta! We are happy we were able to make your experience hassle-free and hope to see you again in the future, Betsy!

December 09, 2019

Awesome Service Awesome service I can't say anymore!! I wish all dealership are like Kia!! I never have any issue when I bring my car in. Thanks again!! More

by DEB.ALTERATIONS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

Thanks for this fabulous review, Deb!

December 08, 2019

Love Boucher Always great service. They always accommodate to my needs. I will always go to Frank Boucher Kia! Chris Miller is our guy! Thanks for all you do! More

by BUSYBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris miller
Dec 12, 2019 -

Frank Boucher Kia Volkswagen of Racine responded

We appreciate you! Thanks for the shout out to Chris, we will be sure to let show him this. We look forward to your next visit!

...
85
...