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Frank Boucher Kia Volkswagen of Racine
Racine, WI
1,044 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. Frank Boucher Kia of Racine is just one of 18 franchises that operate in Southeastern Wisconsin, and we have been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve this community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,044 reviews
June 26, 2025
Lee was a pleasure to work with. We were referred to him by a family member that bought a vehicle from him previously. I will refer anyone looking for a vehicle to Lee and the entire We were referred to him by a family member that bought a vehicle from him previously. I will refer anyone looking for a vehicle to Lee and the entire team at this dealership. It was a relaxing environment and there was no pressure from anyone during the process. More
by SUMMERLAWNS4U
Verified Customer
June 26, 2025
Great experience for my daughter buying her first new car. Will definitely be back for future purchases. car. Will definitely be back for future purchases. More
by brandonbehling
June 25, 2025
Amazing, went in looking for a vehicle and they didn’t have it but salespeople were there to help find the right vehicle for us have it but salespeople were there to help find the right vehicle for us More
by schmijo10
Employees Worked With
June 24, 2025
Shelby was great to work with and made the car buying experience easy! We'd recommend Shelby to others. experience easy! We'd recommend Shelby to others. More
by DODDS.KRISTIN
June 24, 2025
Everyone was friendly and very helpful and not pushy in any way. Would recommend to everyone I know any way. Would recommend to everyone I know More
by NXTC42000
June 23, 2025
Great dealership to buy a auto from I bought 4 auto from that dealership Thankyou that dealership Thankyou More
by MATSNFIVE
June 19, 2025
Not happy about Boucher holding out about not having a 2nd key that ended up costing almost $500 per there recommendation. 2nd key that ended up costing almost $500 per there recommendation. More
by MIKEBYCHOWSKI65
Employees Worked With
June 18, 2025
There were a handful of challenges throughout our buying process. I’m not sure I would buy from here again. process. I’m not sure I would buy from here again. More
by CANDPKRIEN
June 17, 2025
The entire team was knowledgeable about their products and services. Everything went smoothly with the purchase and delivery of my vehicle. and services. Everything went smoothly with the purchase and delivery of my vehicle. More
by ERICHAUKE
June 15, 2025
From that first call, Shelby stood out — he was patient, respectful, and incredibly informative. He took his time walking me through every detail I needed without ever making me feel rushed or pressured. respectful, and incredibly informative. He took his time walking me through every detail I needed without ever making me feel rushed or pressured. Weeks later, when I finally arrived in town, I visited the dealership in person — and Shelby remembered everything we discussed. He presented all the available leasing options and packages clearly and transparently. What impressed me the most was how genuine and caring Shelby was throughout the process. It truly felt like he was guiding me with my best interest in mind, not just trying to make a sale. The entire experience was smooth, stress-free, and professional — and I drove off with my leased vehicle the very same day. As someone who's visited several dealerships before, I can confidently say this was the best car dealership experience I’ve ever had. More
by komid10
Employees Worked With
