Frank Boucher Mazda of Racine

Worst experience ever! Ordered the car from Japan with extra add-ons. The car arrived with none of the add-ons. I have already received the statement for my first car pa Ordered the car from Japan with extra add-ons. The car arrived with none of the add-ons. I have already received the statement for my first car payment, but have not yet received all the add ons that I ordered. I call on a regular basis to see if they have come in, get blown off by their parts department. Sales staff say they will look into it and get back to me. all I hear is crickets. Now when I call to check on the status all I ever get is voicemail, never a live person. Amazing how ALL employees are always unavailable to take calls or look into the issue to attempt to solve the problem. I would not recommend this dealer to anyone. More

Friendly, knowledgeable, and they work to make sure that you leave in a new car with the best deal possible. you leave in a new car with the best deal possible. More

Kelly was amazing from beginning till delivery! Process was seamless and fast. Explained vehicle in detail Process was seamless and fast. Explained vehicle in detail More

Have purchased several cars from Boucher dealerships. Latest one was 2023 CX5. Noah was very helpful and courteous. Low pressure from both Sales and Finance. Latest one was 2023 CX5. Noah was very helpful and courteous. Low pressure from both Sales and Finance. More

Sarah was our sales person, and I give her a lot of credit for putting up with my husband’s ridiculous lowballing. She is knowledgeable, friendly, patient and has a great sense of humor. Sarah went th credit for putting up with my husband’s ridiculous lowballing. She is knowledgeable, friendly, patient and has a great sense of humor. Sarah went the extra mile with us to make sure we felt confident and satisfied with the purchase of our brand new Mazda CX-5! I love it! Thanks Sarah:) More

We had a wonderful salesperson named Sarah when we went to the dealership! She was knowledgeable and very helpful! The finance part was tedious! We are very happy with our Mazda CX-5! to the dealership! She was knowledgeable and very helpful! The finance part was tedious! We are very happy with our Mazda CX-5! More

My daughter tried to buy a car at this dealership. They declined to take her check. The salesperson and the finance person said that it was because she was so young. Then they asked me if I had my checkboo declined to take her check. The salesperson and the finance person said that it was because she was so young. Then they asked me if I had my checkbook. It was a clear case of age discrimination. I would never buy from this dealership. More

Nick was patient and very helpful in our decision. Nick was patient and very helpful in our decision. Answered all our questions. Love my Mazda CX5 ! Would suggest anyone looking for a new vehicle, Nick was patient and very helpful in our decision. Answered all our questions. Love my Mazda CX5 ! Would suggest anyone looking for a new vehicle, Nick is the guy! More

John and George were amazing to work with! Fantastic customer service and made the car buying process seamless. Thank you to you both for making it a great experience! customer service and made the car buying process seamless. Thank you to you both for making it a great experience! More

Very happy with my Mazda CX5 Grand Touring Reserve purchase! Sarah Turner was great before and after the sale! She made the process quick and simple and had everything ready before I even arrived. purchase! Sarah Turner was great before and after the sale! She made the process quick and simple and had everything ready before I even arrived. More