Frank Boucher Mazda of Racine

Very happy! I went into the dealership knowing exactly what I wanted and what I wanted to pay. They got it done! Very happy with my experience and absolutely l I went into the dealership knowing exactly what I wanted and what I wanted to pay. They got it done! Very happy with my experience and absolutely love my mazda cx-5. I'd recommend Tina to anyone. More

Scott Westbrook is awesome to buy a car from. After owning a Mazda for 12 years and loving it,it was time to get a new car. Since there is so much available on the internet I researched cars and n After owning a Mazda for 12 years and loving it,it was time to get a new car. Since there is so much available on the internet I researched cars and narrowed it down to three that I felt I should test drive. Instantly I fell in love with the cx-5 Mazda. I was so fortunate to be able to deal with Scott Westbrook from Boucher Mazda of Racine who definitely was a true example of going the extra mile for a customer. It's so obvious he loves Mazdas and his job that it was just natural for him to give me exceptional customer service. He promptly found me the exact vehicle I wanted, answered my many questions and gave me expert advice on additions to the vehicle that best suited my needs. It was a pleasure to buy a vehicle from Scott Westbrook. More

Worst dealership ever! Worst dealership ever, never buy from these guys i almost did and i'm sure glad i didn't, Mitch is the worst saleman ever, didn't want to go down on p Worst dealership ever, never buy from these guys i almost did and i'm sure glad i didn't, Mitch is the worst saleman ever, didn't want to go down on price not even accepting offers at all, then nearly sold me the car without mention that the bottom of the car was full of rust to the point that i felt like the frame was going to dismantle itself literally! These guys are a scam AVOID!! More

New Mazda Purchase I hadn't had the opportunity to buy a new car since 1999--we tend to keep cars until they have served us for many years. I traded in two old well-worn I hadn't had the opportunity to buy a new car since 1999--we tend to keep cars until they have served us for many years. I traded in two old well-worn Mazdas for a new 2015 mazda3 Sport. Tim, my sales person, was helpful in giving advice as well as taking care of the details involved in transferring titles, license plates, insurance, reviewing options. He showed me how to use the features of the car and accompanied me on a rest drive. I felt comfortable with my new vehicle immediately and am enjoying the security of having a car that is in perfect condition. More

Great car, great salesperson and great dealership This is my first Mazda after being a Toyota owner for 17 years. I fell in love with the Mazda 6. I worked with Tim Nyquist and he is the BEST salesp This is my first Mazda after being a Toyota owner for 17 years. I fell in love with the Mazda 6. I worked with Tim Nyquist and he is the BEST salesperson I have ever worked with. He asked what was important to me, the must have's and was just a delightful person to deal with. I wanted the snowflake white mica with a sunroof and they worked hard to find it for me. Tim kept in contact with me during the search and they found exactly what I wanted in a few days. The dealership was very friendly and welcomed me when I came in the door I felt they were all part of the process. I will go back to Boucher Mazda for my next purchase and have recommended them to my friends. More

A great car and sales person We are a Mazda family (3-out our last 4 cars have been Mazdas). I have never had so much fun purchasing a car. I shopped all the other brands then cam We are a Mazda family (3-out our last 4 cars have been Mazdas). I have never had so much fun purchasing a car. I shopped all the other brands then came to my favorite car brand and once again I had to go with the Mazda. Thanks to Cameron Tomasek, who happened to be wandering around when I first came to Boucher Mazda, it was a fun experience. More

Best car buying experience in 27 years. Cameron Tomasek A++ The entire car buying experience lasted about 2 hours at the dealership before I was out the door and driving home. I did my research beforehand so I The entire car buying experience lasted about 2 hours at the dealership before I was out the door and driving home. I did my research beforehand so I knew I wanted a new Mazda 6 and what I felt was a fair price. I looked at the dealer's website and spoke with Suzanne and Liza to check availability, etc. After doing some more internet research on prices and reviews, I spoke to Cameron Tomasek on the phone for a few minutes describing what I wanted. He was extremely courteous and he LISTENED to what I actually wanted. Nothing changed when I got to the dealership. Cameron was exceptionally pleasant to work with and did not employ the typical high-pressure sales tactics commonly used at most dealerships. There was no haggling back and forth on price after I presented the price I wanted, which was as low as any other dealership and matched the KBB true market value. There was no introducing the sales manager and then disappearing into a room and making me wait until they came out with a higher price. In fact, I found the whole car buying experience here atypical, which is a good thing. More car dealerships should take a lesson from Boucher Mazda. So, I would highly recommend Cameron Tomasek and Boucher Mazda if you are in the market for a new car. I would also highly recommend the 2016 Mazda 6. A special shout out to Fran D'amato, the finance manager, who was also a pleasure to work with. The whole experience was well worth the 1-1/2 drive to get there. I will be going back again when it's time for my daughters to buy a car. More

Worth the Drive! I had a great experience buying a brand new CX-5 from Lee McGee and Keith Zylka at Boucher Mazda! I live in Milwaukee but I'm so glad I made the drive I had a great experience buying a brand new CX-5 from Lee McGee and Keith Zylka at Boucher Mazda! I live in Milwaukee but I'm so glad I made the drive to Racine. I haven't purchased a car in 15 years and they were able to get me into the car I wanted and made the process easy and enjoyable! Thanks so much to both of them and all the staff! Zoom Zoom! Joan B. New Berlin More

Had 3 poor dealership experiences before landing at Frank Boucher in Racine where I walked away with a vehicle in less than 48 hours from time of first contact. They listened to my needs, criteria and actua Boucher in Racine where I walked away with a vehicle in less than 48 hours from time of first contact. They listened to my needs, criteria and actually seemed genuinely willing to meet them and close the deal, a deal that benefitted me. Thank you Tim N. for your patience and diligence. I drove 25 mi to this location when there were other dealerships closer. The only reason I didn't give it 5 stars was because the website pricing was a bit misleading. While typical to include certain incentives in the "internet price" to make it appear lower, this is not clearly described on their site and leads to miscommunication. Transparency in pricing should be more like the airline industry with no hidden costs or inflated discounts. Again, this is typical of the industry and not dealership specific, but this dealer could use it as a point of difference in advertising by becoming more transparent. More

Just bought a new Mazda CX-5 from Scott Westbrook at this dealership. I live in Milwaukee with dealers as close as 3 miles and yet I drove over 40 minutes away because of Scott. The sales people at my local dealership. I live in Milwaukee with dealers as close as 3 miles and yet I drove over 40 minutes away because of Scott. The sales people at my local dealerships were terrible. Scott was spot on from the moment he got my first email. Little did he know how much of a pain I would be to deal with. Scott went above and beyond in his communication and service for me, everyone at this dealership was great to work with. Car buying is very stressful. Yet the experience I got here was top notch. Scott got me a price that other dealers said was impossible. I had a dealer from Illinois hounding me daily (Mario you are terrible for not returning my call) but he just kind of disappeared after repeatedly telling me Scott was lying to me about the price. After I went and talked to Scott, Mario called to ask what tricks he pulled and I informed him "none". Mario said "let me talk to my manager to see what I can do and I will get back to you shortly. Never heard a thing from him. I even tried to call and he wouldn't call back. Don't worry Mario after I am done typing here I will make sure to get to your review next. Bottom line don't waste your time anywhere else, go see Scott Westbrook. You will not be disappointed. -Jay More