Frank Brown Auto and Truck Ranch

Ricardo was on the used car lot when my husband and I drove up to look at vehicles. It was extremely cold that day, and the wind was blowing hard. I pulled up and asked about used Acadias. He began to sh drove up to look at vehicles. It was extremely cold that day, and the wind was blowing hard. I pulled up and asked about used Acadias. He began to show us what was on the lot and answer questions we had. He never was pushy over full of hot air, and he allowed us to look around. When we became serious about the vehicle we bought, he was kind enough to bring it to our home to make sure it would fit in the garage. We went back up to the dealership to look around, the one we'd looked at had sold. I saw an Acadia in a different color that I liked, test drove it, and that was it. I have spoken to Ricardo after the sale about different things I needed to learn, and he has been patient the entire time. I can't say enough good things about his desire to pay attention and listen to a female. I went to a local dealership and asked to look at some cars. The salesman said, 'Well little lady, why don't you go home and get your husband!' I was livid, and NO, I didn't buy a car from him or the dealership!! Keep up the customer service, Ricardo!! More

Quick, easy, and military discount made the experience great The service was really good. I appreciate I was valued as a military personnel, and the service was quick. great The service was really good. I appreciate I was valued as a military personnel, and the service was quick. More

They took care of everything we needed in a timely manner and kept us informed of the status. and kept us informed of the status. More

I visited 5 different dealerships Frank Brown was by far the best. My salesman new the product and was by far more professional than any of the others. He was probably the best salesman I have bought a vehi the best. My salesman new the product and was by far more professional than any of the others. He was probably the best salesman I have bought a vehicle from and I have bought a lot of vehicles in my 73 years. More

Very fast and efficient Was able to get it all done with emails, DocuSign and phone calls emails, DocuSign and phone calls More

The repair shop got to work on my vehicle sooner than they first told me. They gave me an evaluation of what repairs were needed. Asked me what I wanted to do. Gave me a total cost of repairs, then asked they first told me. They gave me an evaluation of what repairs were needed. Asked me what I wanted to do. Gave me a total cost of repairs, then asked me what I wanted to do. The work was completed in 5 hours and I was ready to go. More

amazing it was a great experience and hope to use them again when I need again when I need More

Everyone was fast and courteous Everyone was fast and courteous. The waiting area was clean. My car is running great! courteous. The waiting area was clean. My car is running great! More

Fast, simple and easy. Mr. Botello was very polite and nice. He made you feel like family. Mr. Botello was very polite and nice. He made you feel like family. More

Everyone wa personable and professional. I was made to feel at home and the paperwork went fast. I was made to feel at home and the paperwork went fast. More