Our salesman, Ricardo Alegria is the best, second time we have purchased thru him! Finance dept came through 100% during this period as well. These are stressful times during this quarantine period. That being said, service dept, those in charge of making sure new sales are tip-top dropped the ball somewhere. There was minor hail damage which should have been taken care of before delivery. When it was delivered to my home by
Ricardo, which is Maybe 8 miles from the dearship. It overheated and dumped all the water and antifreeze in my driveway. I understand things happen however I don’t think this vehicle was gone over. We opted for another Acadia. I am confident this one will be checked thoroughly. Service manager needs to be aware. If I didn’t trust Frank Brown and. love GMC it would be different.