Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,357 reviews

January 19, 2022

Had a great experience at frank brown auto. Found the exact car I wanted with excellent customer service More

by nnguyen1086
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hendrix
Report | Print
Jan 19, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 18, 2022

Easy to schedule service. Appreciate the shuttle availability. Pleasant and courteous staff. Smooth check in and out More

by maryspinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t recall name
Report | Print
Jan 19, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 18, 2022

All I know is the salesman was straight forward and didn’t try and pull my chain I like that to many people in this world auger coat stuff. Good job Tyson More

by garyalrxander
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Jan 19, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 18, 2022

Very professional and process was smooth, fast and easy. It was a team effort that found us exactly what we wanted. More

by janetleecrawford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Saldana , Tyson Hall
Report | Print
Jan 19, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 17, 2022

I appreciated not feeling like I was taken advantage of. They only fixed necessary parts. More

by DonT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only worked with Service. They all get 5 stars!
Report | Print
Jan 18, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

January 17, 2022

These guys helped me out buying my first vehicle and made it a fast and easy process. Listened to what I wanted and gave me a good deal. Philip is a great guy and wasn’t pushy or made me get something I didn More

by justinc6051
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
Jan 18, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

January 14, 2022

The staff was kind, our sales guys were knowledgeable and answered all our questions. We came to test drive and drove off with our new truck, the financial department was quick and easy to deal with overall More

by VLPEREZ78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Tonche
Report | Print
Jan 18, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

January 14, 2022

The Frank Brown dealership service dept. always provides great service. Prompt, efficient, and reasonable prices. More

by glowjetson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Botello
Report | Print
Jan 18, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

January 14, 2022

Very well mannered staff very knowledgeable and prompt service we were taking care of very well More

by jdharger96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron jewell
Report | Print
Jan 18, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

January 14, 2022

Price estimate way way wavy too expensive. Estimatev1,000. Independent diesel mechanic adjusted diesel filter $1.77. A bit under $10K. I hope I am outta F Brown for good. Dr James A Gamble More

by Jagtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramon Constancio
Report | Print
Jan 18, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. Cordially, Rick Swindell IT Director

1
...
145
146
147
...
436