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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

December 15, 2021

Thank you’ll for keeping us informed as to status of and receipt of parts ordered. Great communication More

by 806-777-2679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Botello
Report | Print
Dec 16, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 15, 2021

Friendly techs, reasonable prices, and reliable service appear to be the standard for this organization. My go to place for my Honda More

by sheilafarquer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Dec 16, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

December 15, 2021

Sam is very good in service department.I have always had good service with everyone at Frank brown. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Botello
Report | Print
Dec 16, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 14, 2021

There a dealership that actually care about there customer. Go above and beyond to make sure everything is perfect More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Report | Print
Dec 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 14, 2021

Great guys who worked to get me the vehicle and price I wanted! Ricardo and Albert worked well together and got me taken care of. More

by Bama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria, Albert Botello
Report | Print
Dec 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 14, 2021

Wonderful customer service and very quick servicing my Yukon Denali after a recall on it More

by BCW156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Report | Print
Dec 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

December 14, 2021

Ramon was very professional and helpful. I will buy another auto from him in the future. More

by jana4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Constancio
Report | Print
Dec 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 13, 2021

Was very efficient, fast, friendly, and great customer service!! They will have my continued business! More

by DMejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Dec 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

December 13, 2021

Great service department..Fast and Friendly. Easy to get an service appt. One of best dealersships. More

by LINDALHAZELWOOD
Recommend Dealer
Yes
Employees Worked With
Ronnie Botello
Report | Print
Dec 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

December 10, 2021

Always service our vehicle's at Frank Brown great service and are very helpful to us. More

by resendezmail
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albert Botello
Report | Print
Dec 15, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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