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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

November 04, 2021

Albert was Awesome and got straight on it. Would definitely recommend him and the dealer More

by karinaduran930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Botello
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Nov 05, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 04, 2021

Nice friendly people. Very attentive to the customer. The salesperson is down to earth not a bit pushy. More

by mikeeeoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
Report | Print
Nov 05, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 03, 2021

Quick and fast processing. Friendly customer service. Good price and no market adjustments. Will definitely recommend More

by camching06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hendrix, Robby Phillips
Report | Print
Nov 04, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 03, 2021

Awesome no pressure purchase!!! Professional and knowledgeable staff!! Hopefully the inventory shortage will end soon! More

by rennis77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales manager , Phillip Richardson
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Nov 04, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 03, 2021

I went in to dealership in search of my little sisters first vehicle. The salesman took us around the lot and shows us the inventory within our budget. Found the perfect vehicle. Great service overall. Pr More

by Jose Santana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Nov 04, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 02, 2021

Very slow. Doing this review so they stop sending me "reminders" and "requests" to review them. Sometimes people don't do reviews because they didn't really like the service, didn't feel welcomed, didn' More

by johnarp17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Na
Report | Print
Nov 04, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

November 02, 2021

I had the best experience with Frank Brown Honda. I bought CRV-EX from this dealership. Rob Philip was super helpful in making everything so easy. I genuinely appreciate and thank Frank Brown for not c More

by Ralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Phillips
Report | Print
Nov 02, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

November 02, 2021

Very nice and professional staff, fast service, and great work. I recommend the guys at Frank Brown. More

by jacob steger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul was fantastic.
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Nov 04, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

October 29, 2021

We have been taking our vehicles to Frank Brown for years. We appreciate the complete and timely manner rendered. More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service; Robert Lakin
Report | Print
Nov 02, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 29, 2021

Everyone was very nice and helpful. Got me an affordable car that was in my budget More

by sayregcargill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Report | Print
Nov 02, 2021 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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