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Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,153 reviews
1 Star because I was charge for a break light bulb I didn’t approved to installed. Instead of removing the charged, I was given $5 discount on my receipt when the bulb cost $6.73. I sat in the waiting r didn’t approved to installed. Instead of removing the charged, I was given $5 discount on my receipt when the bulb cost $6.73. I sat in the waiting room, could’ve ask if I wanted the bulb to be replaced and would have gotten an answer NO, cause I had the bulb at home. More
Given a appointment they keep all day didn’t fix the problem. Than told me warranty couldn’t be done with out me paying for labor.So I had to fix the problem with tail gate my self . This was mostly don problem. Than told me warranty couldn’t be done with out me paying for labor.So I had to fix the problem with tail gate my self . This was mostly done to me because I didn’t purchase it there. I looked at the same pickup on there lot but know one came out to help me. I will never go back to Frank Brown again . More
Tyson Hall is the best. Thank you for answering all of our questions and helping us find the right vehicle! Easy to work with Frank Brown! our questions and helping us find the right vehicle! Easy to work with Frank Brown! More
Phil Richardson was awesome! Phil Worked with me to get a good deal on a great car! Good dealership and all around fair prices! Recommend. good deal on a great car! Good dealership and all around fair prices! Recommend. More
It’s a wonderful place never have problems with them they get there job done when they say they are, don’t wait long either get there job done when they say they are, don’t wait long either More
I took my car in for a routine oil change. I did not specifically ask them to check the air filter, but I assumed they would. A couple of weeks later, my son was checking things and showed me the air fi specifically ask them to check the air filter, but I assumed they would. A couple of weeks later, my son was checking things and showed me the air filter and it was extremely dirty. We live in an environment with a lot of blowing sand and dust. I wish they had let me know at the dealer it needed to be changed. My son went to AutoZone and replaced the air filter More
Awesome customer service! Every question or concern that I had, they made sure to answer them and made me comfortable. I plan on trading in my vehicle this summer and Frank Brown will be the first place I c I had, they made sure to answer them and made me comfortable. I plan on trading in my vehicle this summer and Frank Brown will be the first place I check with, when I start my journey! Thank you More
Albert was very friendly and helpful with .the transaction. The sale went very smoothly.We are enjoying the vehicle and taking time to learn it. transaction. The sale went very smoothly.We are enjoying the vehicle and taking time to learn it. More
They replaced my dead battery and other services very quickly. With nice service, nice staff, and very good price, I will definitely visit it again. quickly. With nice service, nice staff, and very good price, I will definitely visit it again. More
I was treated rapidly, and well, and with respect. Everyone there was great. The waiting room, however, needs a lot of help. It is the total opposite of the showroom and the waiting area there. Everyone there was great. The waiting room, however, needs a lot of help. It is the total opposite of the showroom and the waiting area there. More