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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,359 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,359 reviews
July 12, 2021
Car salesman was knowledgeable. He made the experience less stressful by knowing about the car and it’s features. Finance was organized and very quick. less stressful by knowing about the car and it’s features. Finance was organized and very quick. More
by mirandi.edwards
Verified CustomerEmployees Worked With
Rob Phillips 5 stars
July 12, 2021
Some waiting-there during lunch hour. Very pleasant staff however!(customer service-very pleasant). I didn’t have to wait very long, and they were able to pinpoint the problem. however!(customer service-very pleasant). I didn’t have to wait very long, and they were able to pinpoint the problem. More
by Mitzi
Employees Worked With
Steve
July 12, 2021
Friendly courteous service - got an oil change an service was fairly quick. I left the vehicle assuming it would take awhile but was happy when it only took 45 minutes. Thank you. was fairly quick. I left the vehicle assuming it would take awhile but was happy when it only took 45 minutes. Thank you. More
by dninee7
Employees Worked With
Ronnie Botello
July 12, 2021
Always friendly when I take my vehicle in for service. I enjoy doing business there. Needed a ride home while they worked on my vehicle this last trip and the drive was very professional and kind. enjoy doing business there. Needed a ride home while they worked on my vehicle this last trip and the drive was very professional and kind. More
by jshort
Employees Worked With
Dean, Deanndra Mathes
July 12, 2021
Been on the hunt for the truck I wanted called the dealership and talked to Caleb and got my truck 5 days later. Awesome buying experience and great customer service. dealership and talked to Caleb and got my truck 5 days later. Awesome buying experience and great customer service. More
by Chris jones
Employees Worked With
Caleb McNair
July 11, 2021
We are very pleases and happy with the truck we purchased at Frank Brown GMC Dealership. Albert Bocelli was our sales person helping us find the best vehicle that we were looking for. Albert was very friendl at Frank Brown GMC Dealership. Albert Bocelli was our sales person helping us find the best vehicle that we were looking for. Albert was very friendly and very helpful. Thank you! More
by rns0
Employees Worked With
Albert Botello, Mike Brown
July 11, 2021
Awesome service personnel. Ronnie is a keeper, very professional. The service tech did his job with integrity. Very persistent in finding the problem. I Will continue to take my Acadia to Frank Brown G professional. The service tech did his job with integrity. Very persistent in finding the problem. I Will continue to take my Acadia to Frank Brown GMC Lubbock Texas More
by ratbisquit
Employees Worked With
Ronnie Botelo
July 10, 2021
Kienan was great help. I live in Odessa and couldn’t get help around here on getting my truck. I love this truck thanks to Kienan and the people of Frank Brown for the great service. help around here on getting my truck. I love this truck thanks to Kienan and the people of Frank Brown for the great service. More
by asmadrid44
Employees Worked With
Kienan Beasley
July 09, 2021
My husband and I have used this dealership for almost 30 years. We have purchased several vehicles from them and they are the only dealership we will use for service. Great people! years. We have purchased several vehicles from them and they are the only dealership we will use for service. Great people! More
by dkimbr3901
Employees Worked With
Dean, Terry
July 09, 2021
Ronnie made appointment at time requested prepared at arrival Robert furnished safe timely Transportation to home and back. Overall excellent experience. Thank Frank Brown Service for a smooth day!! arrival Robert furnished safe timely Transportation to home and back. Overall excellent experience. Thank Frank Brown Service for a smooth day!! More
by BigRed
Employees Worked With
Ronnie Service excellent, Robert Transport excellent
