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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
June 01, 2021
Philip is great! This is my 6th car I’ve bought from Frank Brown! They always treat me and my family great. And they try their best to make whatever you’re asking for happen. Frank Brown! They always treat me and my family great. And they try their best to make whatever you’re asking for happen. More
by thomasarturolaraiii
Verified CustomerEmployees Worked With
Philip Jansen
May 30, 2021
The buying process was easy!! My ONLY complaint would be once I drove off the lot 2 weeks into having my vehicle the issues with the vehicle became a major issue. The whole audio system has gone out and tha once I drove off the lot 2 weeks into having my vehicle the issues with the vehicle became a major issue. The whole audio system has gone out and that’s a major issue.. And of course the purchase is “AS IS” More
by Khristilynwatters
Employees Worked With
Albert Botello
May 28, 2021
Deeandra was great to work with and was able to answer my questions about the new Accord! All the staff I interacted with were great and made the car buying experience very pleasant and quick. questions about the new Accord! All the staff I interacted with were great and made the car buying experience very pleasant and quick. More
by shawnjsenter2011
Employees Worked With
Deanndra Mathes
May 27, 2021
Great customer service great people and very honest. Highly recommended so go give them a try thanks Joseph stalcup for all your help see you soon Highly recommended so go give them a try thanks Joseph stalcup for all your help see you soon More
by Greg
Employees Worked With
Joseph Stalcup
May 27, 2021
Paul Vera was great! We will definitely do business again at Frank Brown. This is the third vehicle I’ve purchased there. Easy to work with and great customer service. at Frank Brown. This is the third vehicle I’ve purchased there. Easy to work with and great customer service. More
by Erin Baxter
Employees Worked With
Paul Vera
May 27, 2021
Everyone was extremely friendly and helpful. Made my first car buying experience run fast, smooth, and painless. David, was exceptional in insuring I got everything I wanted and needed. first car buying experience run fast, smooth, and painless. David, was exceptional in insuring I got everything I wanted and needed. More
by RUADM2000
Employees Worked With
David Hendrix
May 26, 2021
Thank your staff so much for helping me update my car service, especially since I have to use a walker to get around. Your staff drove me to the door and helped me walk out when the service was complete service, especially since I have to use a walker to get around. Your staff drove me to the door and helped me walk out when the service was complete More
by donna4ttu
Employees Worked With
Service dept staff
May 26, 2021
Awesome service and friendly customer representative. The price of the service is also reasonable. The time taken for the service’s are normal. Customer representative is vey helpful. price of the service is also reasonable. The time taken for the service’s are normal. Customer representative is vey helpful. More
by gopali.saroj
Employees Worked With
Brian Cole
May 25, 2021
Friendly professional Blah blah blah Ok this is making me mad. This is stupid to make me type 25 words and wasting my time. If I have to do this agin I will change my rating of this dealership!!!!! making me mad. This is stupid to make me type 25 words and wasting my time. If I have to do this agin I will change my rating of this dealership!!!!!! More
by 1954msm
Employees Worked With
Phillip Richardson
May 24, 2021
Frank Brown always has friendly staff, quick service, and reasonably priced. I have never trusted anyone else to work on my car, and probably never will! reasonably priced. I have never trusted anyone else to work on my car, and probably never will! More
by kinseycain3
Employees Worked With
Phillip Richardson
