Frank Brown Auto and Truck Ranch

We had been looking for a Yukon XL or a Suburban for awhile, when we saw that Frank Brown had one within our price & mileage range. Tyson Hall showed it to us and we drove it. No pressure to purchase an awhile, when we saw that Frank Brown had one within our price & mileage range. Tyson Hall showed it to us and we drove it. No pressure to purchase and was very nice. We did buy it and even after the sale Tyson has offered to help us with programming everything if we need him to. That is service. More

The service department quickly diagnosed the problem and corrected very quickly. They showed me the problem and described how they were going to fix and did so to my satisfaction. corrected very quickly. They showed me the problem and described how they were going to fix and did so to my satisfaction. More

They did their best to work a deal that I was pleased with and for that I'm grateful. But the service that came next I was unhappy with because this is not my first time buying a car from here although i with and for that I'm grateful. But the service that came next I was unhappy with because this is not my first time buying a car from here although it's been a while. He told me the car was hand washed but it was still dirty when I picked it up. So he goes around the car with a towel and squirt bottle instead of just having it washed. Then after I leave I realized I was on 1/4 of gas so when I called to ask about it he said we don't fill up pre-owned vehicles and there were no pumps available when he tried to go. My family has bought several cars from this dealership over the years and this was the first time I felt like I was an inconvenience. Spending that much money is not something that should be taken so lightly. More

I Really appreciated the service men. Tony especially. He made sure I understood what was going on. And just took good care of me. He explained it all in pretty simple terms and was so kind to me! I felt lik made sure I understood what was going on. And just took good care of me. He explained it all in pretty simple terms and was so kind to me! I felt like he prioritized my needs appropriately. Over-all it was a god experience. More

Friendly knowledgeable very professional. I would and do refer friends and family to deal with Frank Brown and I will continue to go ther myself. Thanks refer friends and family to deal with Frank Brown and I will continue to go ther myself. Thanks More

We appreciate Ronnie and the staff. Ronnie told us he would get the vehicle in as quickly as possible. He kept us informed of the status, and explained our options. would get the vehicle in as quickly as possible. He kept us informed of the status, and explained our options. More

Phillip Richardson walk us all the way from begin through the end . From the time we walk in the dealer to the time we drove the van home I would recommend this dealership to anybody. the end . From the time we walk in the dealer to the time we drove the van home I would recommend this dealership to anybody. More

Excellent service a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a More

Very friendly staff. Norma was awesome; she was very friendly and provided excellent customer service. Will definitely be recommending her to anyone I know who’s looking for a car. friendly and provided excellent customer service. Will definitely be recommending her to anyone I know who’s looking for a car. More

Outstanding service. Mike Brown was certainly helpful with my purchase of my CR-V 2019. Answered all my questions. Stayed in touch with me during the entire purchasing process. Emilio was helpful at clos with my purchase of my CR-V 2019. Answered all my questions. Stayed in touch with me during the entire purchasing process. Emilio was helpful at closing. He had everything in order for a quick and easy closing More