
Frank Brown Auto and Truck Ranch
Lubbock, TX
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I love Frank Brown! I have purchased several vehicles from here in the last 10 years and every time I receive exceptional service from the entire staff. Deanndra was my salesperson and she was more than from here in the last 10 years and every time I receive exceptional service from the entire staff. Deanndra was my salesperson and she was more than happy to show me every vehicle I might be interested in and explain the all the accessories. The finance department always goes above and beyond to make sure I am given the best deal. I send all my family and friends. More
First oil change was to include a tire rotation and DEF top off. Not sure if tires were rotated or not, DEF was nowhere near topped off. Maybe a gallon added tops. Why advertise this if you aren't going to top off. Not sure if tires were rotated or not, DEF was nowhere near topped off. Maybe a gallon added tops. Why advertise this if you aren't going to do it? More
Great car buying experience quick easy and professional.left with a great deal will definitely be doing my business with these guys in the future.Thanks Tyson kienan and Stephen! professional.left with a great deal will definitely be doing my business with these guys in the future.Thanks Tyson kienan and Stephen! More
I am not satisfied with the services I received on January 5th 2021 the technician lied and the charge was outrageous and I took it back and they charged me more ridiculous January 5th 2021 the technician lied and the charge was outrageous and I took it back and they charged me more ridiculous More
Good service. Friendly environment. No pressure to buy. Fair price. Quality service and customer greeting. Some people were not following covid guidelines in the building That was little concerning. Fair price. Quality service and customer greeting. Some people were not following covid guidelines in the building That was little concerning. More
Service rep very professional. Did not have to wait long for my car since services completed quickly. I had not called ahead and expected the work to take all days but it was completed in a couple of hours for my car since services completed quickly. I had not called ahead and expected the work to take all days but it was completed in a couple of hours. More
This is an excellent dealership to go to. Philip Jansen is an excellent salesman to deal with. This dealership has excellent service would recommend to anybody. is an excellent salesman to deal with. This dealership has excellent service would recommend to anybody. More
Buying our Honda CRV at Frank Brown Auto was a great experience. Joseph was a great sales person who was looking for what was right for us. The general experience was quick and it went smoothly. experience. Joseph was a great sales person who was looking for what was right for us. The general experience was quick and it went smoothly. More
Friendly, quick and reasonably priced for a quick oil change, tire rotation and multipoint inspection. I needed prompt service for a graveside service trip same day. Thankful Frank Brown Honda did not ad change, tire rotation and multipoint inspection. I needed prompt service for a graveside service trip same day. Thankful Frank Brown Honda did not add to the stress of losing my step brother to Covid-19. More
Kienan was the BEST salesperson I have ever worked with when buying my 2020. GMC Terrain. I had my first oil change a few weeks ago at Frank Brown and Terry was great also! when buying my 2020. GMC Terrain. I had my first oil change a few weeks ago at Frank Brown and Terry was great also! More