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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
December 14, 2020
I was really impressed with the customer service today, the gentleman left my van in the garage so I wouldn’t have to get my son out in the cold. Everyone I had contact with was very kind and helpful, pric the gentleman left my van in the garage so I wouldn’t have to get my son out in the cold. Everyone I had contact with was very kind and helpful, price was great! More
by remnanteo
Verified CustomerEmployees Worked With
Stanley P
December 14, 2020
Our salesman Mr. Beasley was very nice and helpful ! I would do business with him again. I hope to get several goods years out of our purchase. would do business with him again. I hope to get several goods years out of our purchase. More
by jimmykareng
Employees Worked With
Kienan Beasley
December 14, 2020
Tony in the Service Department was courteous, friendly and helpful. The service on my Honda was completely timely. Our experience from purchasing our vehicle to service needs has been handled very well!! and helpful. The service on my Honda was completely timely. Our experience from purchasing our vehicle to service needs has been handled very well!! More
by gracebennett6708
Employees Worked With
Tony
December 10, 2020
I'm very happy with my purchase of my new Homfa Civic. Rob was very knowledgeable and helpful. This is the second rime Ive purchased from Frank Brown and will probably come back to see y'all again. Rob was very knowledgeable and helpful. This is the second rime Ive purchased from Frank Brown and will probably come back to see y'all again. More
by LNooner
Employees Worked With
Rob Phillips
December 10, 2020
Friendly, helpful and timely service.I would come back Friendly, helpful and timely service. I would come back again for service. I would recommend anyone who was looking for a good Honda service provide Friendly, helpful and timely service. I would come back again for service. I would recommend anyone who was looking for a good Honda service provider to pop in. More
by jjmherr
Employees Worked With
I do not remember
December 09, 2020
Friendly, knowledgeable, easy to work with. The process went very well. Appreciated the low pressure pitch. John went over everything very well and has already followed up on satisfaction. went very well. Appreciated the low pressure pitch. John went over everything very well and has already followed up on satisfaction. More
by 5905GMAC
Employees Worked With
John Carey
December 09, 2020
Always friendly, informative and do a good job in timely manner. Also, I am usually able to get an appointment pretty quickly and if not, the service dept gives some helpful suggestions over phone when appl manner. Also, I am usually able to get an appointment pretty quickly and if not, the service dept gives some helpful suggestions over phone when applicable. More
by cornelsenster
Employees Worked With
Sammy
December 09, 2020
Did not follow directions when asked to put new set of tires in the bed of truck instead of on the truck. Andrew blow be off when I asked why they were put on them. tires in the bed of truck instead of on the truck. Andrew blow be off when I asked why they were put on them. More
by hunterdunn1997
Employees Worked With
Andrew
December 07, 2020
Rob was great!!! He had a lot of knowledge, did great at explaining and answering our questions. We appreciate all the help and guidance. Good job. explaining and answering our questions. We appreciate all the help and guidance. Good job. More
by dawnmarie.71
Employees Worked With
Rob Phillips
