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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
October 26, 2020
Went to look at the AT4 on the lot. Kaleb, was helpful and not pushy. My overall experience was great and would recommend Frank Brown and Kaleb to anyone. and not pushy. My overall experience was great and would recommend Frank Brown and Kaleb to anyone. More
by fxfrankie
Verified CustomerEmployees Worked With
Kaleb McNair
October 24, 2020
Frank Brown has been my GO TO Dealership for over 20 years. Buying a new Yukon or Denali truck, they have always provided a fair deal and honest in all aspects. The service department has done a great j years. Buying a new Yukon or Denali truck, they have always provided a fair deal and honest in all aspects. The service department has done a great job of maintaining what they sell! More
by LH442
Employees Worked With
Philip Jansen
October 23, 2020
Brian was courteous and knowledgable and walked us through the process in a timely and efficient manner. He was very helpful, making it for a very pleasant experience. through the process in a timely and efficient manner. He was very helpful, making it for a very pleasant experience. More
by mlm6816
Employees Worked With
Brian Cole
October 22, 2020
Everyone was very responsive and respectful. They were informative and delivered on time. I received a call informing me the work was done and how to retrieve my vehicle. informative and delivered on time. I received a call informing me the work was done and how to retrieve my vehicle. More
by rmendoza3
Employees Worked With
Albert Botello
October 21, 2020
Frank Brown A & T is a great dealership. The professional service and customer care rates a ten! I really like their service department. Over the years I have bought five new Honda’s from them. Wouldn’t go service and customer care rates a ten! I really like their service department. Over the years I have bought five new Honda’s from them. Wouldn’t go anywhere else. More
by htjhines
Employees Worked With
Albert Botello
October 20, 2020
Great service! The man who collected payment after the service was extremely friendly and helpful. I don’t remember his name but he made my experience very pleasurable! service was extremely friendly and helpful. I don’t remember his name but he made my experience very pleasurable! More
by molly_gilmore
Employees Worked With
Ricardo Alegria
October 20, 2020
Dean is an excellent customer service personnel. I am Dean is an excellent customer service personnel. I am completely satisfied with the friendliness of everyone that day during my time getting my car Dean is an excellent customer service personnel. I am completely satisfied with the friendliness of everyone that day during my time getting my car serviced. More
by Dean1216
Employees Worked With
Dean in Honda service
October 20, 2020
the service department did exactly what I wanted and needed. I was completely satisfied with work and the time that it took to get my problem resolved. needed. I was completely satisfied with work and the time that it took to get my problem resolved. More
by Ron
Employees Worked With
the guy in the service area.
