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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
August 18, 2020
Good service, love the car. Didn't feel pressured and they worked with us without problems. Very likely to return to this dealership for future vehicles. they worked with us without problems. Very likely to return to this dealership for future vehicles. More
by MGARCIA4609
Verified CustomerEmployees Worked With
Rob and Michael
August 18, 2020
Frank Brown GMC is a fair and honest dealership. Easy to work with and financing is always very competitive. I will return to Frank Brown in the future. work with and financing is always very competitive. I will return to Frank Brown in the future. More
by josh
Employees Worked With
JR
August 18, 2020
Always awesome experience. The wait was long but we were given a courtesy ride to our home and back to the shop until work is done. Terry, the check out guy is always nice. driver is very courteous. given a courtesy ride to our home and back to the shop until work is done. Terry, the check out guy is always nice. driver is very courteous. More
by cmajorsmd
Employees Worked With
Albert Botello
August 17, 2020
Caleb was great!! That about covers it. Not sure why there is a word minimum on a survey. If I was to complain about something ( which I’m not), it would be that. there is a word minimum on a survey. If I was to complain about something ( which I’m not), it would be that. More
by atrevinonm77
Employees Worked With
Caleb Mcnairn
August 17, 2020
My sales guy David Wilde was really top notch. He was very knowledgeable and went over all the features of the car. He was upfront and honest and very kind to both me and my wife. very knowledgeable and went over all the features of the car. He was upfront and honest and very kind to both me and my wife. More
by Bradbull53
Employees Worked With
David Wilde
August 17, 2020
Most everything was done over the phone by text and calls, I received wonderful service from mike and finance manager made check out smoothly. Thanks calls, I received wonderful service from mike and finance manager made check out smoothly. Thanks More
by JFBOYD101
Employees Worked With
Mike
August 17, 2020
We bought a Honda vehicle from the Frank Brown dealership last year. The experience was so positive that we returned this year to buy our second vehicle from them! I would highly recommend them especially s last year. The experience was so positive that we returned this year to buy our second vehicle from them! I would highly recommend them especially salesman Blake Silvas! More
by tlctlc555
Employees Worked With
Emilio-5 stars, Blake Silvas
August 17, 2020
We worked with Eric on a trade in for a new car and he was absolutely amazing! We will absolutely be recommending people to this dealership. Thank you!!! was absolutely amazing! We will absolutely be recommending people to this dealership. Thank you!!! More
by aeashby
Employees Worked With
Eric, Miles
August 14, 2020
Service was great, I was there for an oil change and everyone was very professional. I waited less then an hour and during the wait the staff was continually disinfecting the counter. everyone was very professional. I waited less then an hour and during the wait the staff was continually disinfecting the counter. More
by giseldabalderas
Employees Worked With
Women setting up appointments was very cordial. , Ricardo Alegria, Albert Botello
