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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 11, 2020
Salesman was thorough with the information I needed to get the purchase done, and liked that didnt put any pressure on me. I dont like pushy salesman. get the purchase done, and liked that didnt put any pressure on me. I dont like pushy salesman. More
by rose.gonzalez1965
Verified CustomerEmployees Worked With
Ramon Constancio, Tyson Hall
August 10, 2020
We were pleased with the professionalism and courtesy of Mr Silva. He answered all our questions without pressuring us and was very helpful in demonstrating car features during our test ride Mr Silva. He answered all our questions without pressuring us and was very helpful in demonstrating car features during our test ride More
by reddingpc
Employees Worked With
Blake Silvas, Phillip Richardson
August 10, 2020
New GMC Good place to do business. They we organized and to the point and we got it done, also a good product. This is the 2nd truck I have bought from the Good place to do business. They we organized and to the point and we got it done, also a good product. This is the 2nd truck I have bought from them. More
by gvhampton
Employees Worked With
Kienan Beasley
August 08, 2020
Regular Car Maintenance The gentleman who checked the car in, the man who did the service work and Terry who took my payment were all professional, helpful and kind. Very ni The gentleman who checked the car in, the man who did the service work and Terry who took my payment were all professional, helpful and kind. Very nice to have those kind of people helping me. (I did not see anyone in Sales, but the form below will not let me move to the list of Service Employees.) More
by new car 2018
Employees Worked With
Terry-Service Dept.
August 08, 2020
We added a trailer hitch to our new Pilot The work was excellent and the process was completed within the estimated time that the service department told us. We have always received the very b The work was excellent and the process was completed within the estimated time that the service department told us. We have always received the very best service at Frank Brown. More
by LINNIE.GREENLEES
Employees Worked With
John Cary
August 07, 2020
Terry & Dean & another gentleman (forgot his name) were very helpful & knowledgeable. Excellent customer service, as usual. Work was performed in under an hour & they answered all of my questions. very helpful & knowledgeable. Excellent customer service, as usual. Work was performed in under an hour & they answered all of my questions. More
by cmcclain7369
Employees Worked With
Terry & Dean
August 07, 2020
Quick courteous service! I bought my Honda there a year ago and they are always easy to work with. Clean waiting area as well. Front desk gentlemen are always nice! ago and they are always easy to work with. Clean waiting area as well. Front desk gentlemen are always nice! More
by ceceheredia81
Employees Worked With
Terry
August 07, 2020
I was at Frank Brown Honda to have the oil changed on a 2013 Accord. Every one was courteous and helpful. They did a great job and completed the oil change in a very timely manner. 2013 Accord. Every one was courteous and helpful. They did a great job and completed the oil change in a very timely manner. More
by scotthartsfield
Employees Worked With
Dean L and Terry Perkins
August 07, 2020
Frank Brown is our auto place!! Friendly and quick service and they go the extra mile to take care of us. We have 2 Honda’s and have not had any problems with them so far, so oil and filter change and service and they go the extra mile to take care of us. We have 2 Honda’s and have not had any problems with them so far, so oil and filter change and rotate and balance tires at a great price and some after market add ons has been it for us since 2011. More
by Al B
Employees Worked With
Tony V
