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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

August 06, 2020

Great experience. Very respectful and courteous. Ricardo worked with us to understand our needs and then went above and beyond to make sure they were exceeded More

by simmons.greg
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
Report | Print
Aug 06, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 06, 2020

Blake and Rob did a great job and were very thorough. They explained everything perfectly and made sure I was educated about the car and worked hard for my business. The finance manager Emmanuel, I belie More

by Oggy34
Recommend Dealer
Yes
Employees Worked With
Rob Phillips, Blake Silvas
Report | Print
Aug 06, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

August 06, 2020

It was a pleasure to deal with them. They worked to get our business. They were able to make the deal we ask for happen. More

by telkjl
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
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Aug 07, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 06, 2020

Mr. Ronnie and his team provided excellent customer service during and after my vehicle oil change and tire rotation. Also, the speed of service allowed me to make to work on time! Thank you. More

by G. Coppage
Recommend Dealer
Yes
Employees Worked With
Ronnie
Report | Print
Aug 07, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

August 06, 2020

Really awesome service. Delivery of my new car was great. Dayne and Tyson are great guys. Would be happy to recommend you to friends. Thanks again. More

by davidswatt
Recommend Dealer
Yes
Employees Worked With
Dayne O'Reilly, Tyson Hall
Report | Print
Aug 06, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 05, 2020

Received excellent service. Only took 30 minutes from start to finished pricing was not bad and I will continue to use Frank Brown service department More

by stevsutt
Recommend Dealer
Yes
Employees Worked With
Tony V
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Aug 06, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 05, 2020

Kienan was able to assist me in buying a car that I absolutely love, and even better, was in my budget. Thank you for being so patient, and for helping me find a great car. More

by COFFMAN86
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Report | Print
Aug 06, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 05, 2020

Frank-Brown went beyond our expectations. Professional, friendly, genuine customer care and provided great customer service!! Super place to deal with! Got a great deal. More

by ivgint
Recommend Dealer
Yes
Employees Worked With
Finance supervisor. , Kienan Beasley, Albert Botello
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Aug 06, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

August 04, 2020

Brian and Paul were both extremely helpful during the process. I just wish I had known the car didn’t have Sirius. But I should have asked rather than assuming that because it’s a new car that it would h More

by sonialynnmoore451
Recommend Dealer
Yes
Employees Worked With
Brian Cole and Paul Vera
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 03, 2020

Joseph and Albert were very helpful and went out of their way to make sure everything was perfect when we came to get the vehicle. More

by mcturner68
Recommend Dealer
Yes
Employees Worked With
Joseph was the main person I dealt with. He was wonderful and easy to work with. , Albert Botello
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Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

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