Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,357 reviews

August 03, 2020

Our salesman Kienan Beasley, was a great salesman. He, helped us find a truck not only we could afford, but one we felt in love with! Thank you, Kienan for your help. Mr.& Mes. Mata More

by alfredo.m.mata
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

August 03, 2020

Frank Brown is the only place my wife and I trust to service our Acadia and Accord. The service department treats us amazing and we know that the work will be amazing. More

by BOBBYANDMONETTABARRON
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 31, 2020

Awesome service, it was a pleasure to work with the staff and salesman at Frank Brown GMC. Very helpful and very useful helping out with my new purchase., Highly recommended. More

by genarosandoval65
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 31, 2020

We are very happy with Frank Brown dealership. This is the 2nd van we have bought from them. We will buy another one from them again. More

by russcps_2000
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

July 31, 2020

I did not get the customary check list sheet and my tires were not checked. Just an off day. I will be back as I have had my truck serviced at Frank Brown for over 5 years. A great dealer to work with. More

by Medgar397
Recommend Dealer
Yes
Employees Worked With
Mmmmmmmm
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 30, 2020

Prompt and efficient service. Went in for maintenance and they did exactly as I asked. Everything was clean and everyone social distanced wearing masks. Thanks! More

by jan.hughes3
Recommend Dealer
Yes
Employees Worked With
Terry
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 30, 2020

Eric miles is the reason n I bought a pre own Denali 50k $. He was exceptional! Had some issues c dead battery and Jim Austin was of no help but the owner Brett brown stepped up and cover the expense. I hav More

by marque.hunter
Recommend Dealer
Yes
Employees Worked With
Eric miles
Report | Print
Aug 04, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 29, 2020

Very nice and accommodating during this pandemic. I was working in the lobby while I waited for an oil change. The process took 20 minutes max, but Terry said I could keep working as long as needed. More

by meaganmillen95
Recommend Dealer
Yes
Employees Worked With
Terry (reception)
Report | Print
Jul 30, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 29, 2020

I get my Civic serviced there and the team is always courteous and efficient. I like that the waiting room has WIFI so that I can work while I wait. More

by marianne.evola
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but the guy that works the front desk, that completes payment is awesome!
Report | Print
Jul 30, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 29, 2020

Kienan was amazing! He made the entire process so easy and stress free. He had the truck pulled up and waiting on us when we arrived and he greeted us at the door. After we purchased the truck he even w More

by robert.boudreau97
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Report | Print
Jul 29, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

1
...
234
235
236
...
436