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Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

July 29, 2020

Outstanding, very helpful, attentive. Highly recommend to others looking to purchase a vehicle. The salesman and financial department listened and helped with question and concerns. More

by saaakama
Recommend Dealer
Yes
Employees Worked With
Andrew Gutierrez
Report | Print
Jul 30, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 28, 2020

We were able to find the vehicle we were looking for. The salesmam was very knowledgeable and made the purchase smooth and quick. Highly recommend this dealership. More

by Kristie
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Report | Print
Jul 29, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 28, 2020

I went in to shop for a Denali but when my credit history wasn’t what they were looking for Brian Cole was very helpful in getting me into a truck regardless of my credit More

by Johnnyf
Recommend Dealer
Yes
Employees Worked With
Brian Cole
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Jul 29, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 28, 2020

This was the easiest and fastest car buying experience ever. I told Mike exactly what vehicle I was looking at. He had the paperwork and vehicle ready for me when I arrived. Thank you so much!!!! More

by mkaylav
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Report | Print
Jul 29, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 27, 2020

We have had nothing but a great experience with Frank Brown from the purchase of our new vehicles to having them serviced. We recommend them to everyone we know looking to purchase. More

by jkcoffman
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Report | Print
Jul 28, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

July 27, 2020

Very helpful! And right down to business.. Tyson helped our family get into a truck that we love. Very friendly and just pleasant to work with! We will definitely recommend and will be back. More

by Jen25martinez
Recommend Dealer
Yes
Employees Worked With
Tyson Hall
Report | Print
Jul 28, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 27, 2020

Always excellent work comes from the workers there, even in this times of pandemics. I will keep going there for the outstanding service they provide. More

by Archie52007
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
Report | Print
Jul 28, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 27, 2020

Kienan Beasley was very courteous and professional in helping me obtain my new truck. Very efficient and expedited process. Highly recommend Kienan to anyone wanting a vehicle from Frank Brown. More

by Jbryant
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Report | Print
Jul 27, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

July 27, 2020

I came in with a problem and your service team took care of my problem.I was having problems with vehicle not turning over, so service department found the vehicle had a bad battery which they installed and More

by techsansince1945
Recommend Dealer
Yes
Employees Worked With
No salesmen involved
Report | Print
Jul 28, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 27, 2020

Came in for an inspection & an oil change. Dean went above & beyond to check and fix my air filter! Excellent service! Thank you to your Honda service department. More

by kmh57tx
Recommend Dealer
Yes
Employees Worked With
Dean Loveless
Report | Print
Jul 28, 2020 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

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