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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
July 20, 2020
Service manager and service was wonderful! Timely and professional service was provided will use again. Thank you thank you thank you thank you thank you professional service was provided will use again. Thank you thank you thank you thank you thank you More
by littlebitx3
Verified CustomerEmployees Worked With
Ronnie Botello
July 17, 2020
I was received into the que to have my oil changed quickly. The service was done in no time at all. The gentleman who brought my keys back and checked me out was very helpful explaining my car’s serv quickly. The service was done in no time at all. The gentleman who brought my keys back and checked me out was very helpful explaining my car’s service. He is an asset to the company. I was disappointed no coffee or refreshments were provided in the waiting room and assumed it was because of COVID-19. Thanks for an exceptional experience. More
by cruddydon
Employees Worked With
The man at check out was great.
July 17, 2020
Ronnie and the service manager took care of my problem and fixed my car, they went above and beyond. Thanks so much Frank Brown for taking care of my car and fixed my car, they went above and beyond. Thanks so much Frank Brown for taking care of my car More
by janice.attebury
Employees Worked With
Ronnie from service dept, Terry/cashier
July 17, 2020
Best in town Above and beyond what is requested, Tony is the best bar none. He understands and has it done to my satisfaction at the time agreed. Above and beyond what is requested, Tony is the best bar none. He understands and has it done to my satisfaction at the time agreed. More
by paulandersonphd
Employees Worked With
Tony
July 17, 2020
Excellent Service I've had my Honda vehicles serviced at Frank Brown for many years and the service has always been first-rate, from the service advisor to the cashier I've had my Honda vehicles serviced at Frank Brown for many years and the service has always been first-rate, from the service advisor to the cashier to the person providing transportation! More
by alan.korinek
Employees Worked With
Dean, Terry, Robert
July 17, 2020
Saw what we wanted, bought what we wanted. Thanks to Mr Costancio, the deal was quick and the early bird got the worm. A good man, took care of business. Costancio, the deal was quick and the early bird got the worm. A good man, took care of business. More
by Beto
Employees Worked With
Ramon Constancio
July 17, 2020
Frank Brown Honda's salesmen have been kind, courteous, helpful, thoughtful, and patient. Rob, Mike, Phil, and Blake have all helped me make this purchase a pleasure. helpful, thoughtful, and patient. Rob, Mike, Phil, and Blake have all helped me make this purchase a pleasure. More
by faithfulsongbird
Employees Worked With
Rob Phillips, Blake Silvas, Phillip Richardson
July 16, 2020
Very helpful and made it an easy process. Ricardo showed me all the details about the car and how to set it up. He helped explain the financing options. me all the details about the car and how to set it up. He helped explain the financing options. More
by jvcorkran
Employees Worked With
Ricardo Villanueva, Tyson Hall
July 16, 2020
Always quality professional service! They consult if there is unexpected service requirements. Work is done correctly the first time. I have a Honda Odyssey Elite - it is the best engineered vehic there is unexpected service requirements. Work is done correctly the first time. I have a Honda Odyssey Elite - it is the best engineered vehicle I have ever owned. Frank Brown keeps it running like new and it is now 5 years old! More
by tomljohnson1
Employees Worked With
All Service Group!
