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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
June 24, 2020
Not very good.... I have 52 recalls on my truck and took it in, and they did nothing!! My batteries were no good thats all they told me!! They should b concern about the recalls but never said anything!!😈 it in, and they did nothing!! My batteries were no good thats all they told me!! They should b concern about the recalls but never said anything!!😈 More
by Beckywright31
Employees Worked With
Ronnie, Blake Silvas, Phillip Richardson, Philip Jansen, Dayne O'Reilly, Tyson Hall, Kienan Beasley, Ricardo Alegria, Albert Botello
June 24, 2020
Ronnie haas always been friendly and Helpful but No call back from the GMC Service Mgr, and the communication was Unintelligible. I am done with Frank Brown Dealership and will not recommend to anyone. back from the GMC Service Mgr, and the communication was Unintelligible. I am done with Frank Brown Dealership and will not recommend to anyone. More
by jakevonriesen
Employees Worked With
Ronnie Botello
June 24, 2020
You have always taken care of our car in a very fast and efficient way. The service is excellent on arrival and Terry in the payment department. Thank you Did not work with sales department efficient way. The service is excellent on arrival and Terry in the payment department. Thank you Did not work with sales department More
by gittyupgo1
Employees Worked With
Terry
June 24, 2020
I was met at the front door by Rob Phillips ... I had a ton of questions and Rob was knowledgeable about the auto that I was interested in. I was very sold on a Subaru that was very similar to the CRV. Rob ton of questions and Rob was knowledgeable about the auto that I was interested in. I was very sold on a Subaru that was very similar to the CRV. Rob was able to sell me on all the safety options on the CRV. More
by panfox8
Employees Worked With
Rob Phillips
June 24, 2020
I have traded at Frank. Brown for many years. I have always received fair trades for new vehicles. I take our vehicles back to Frank Brown for all service and they are top notch. Ronnie in the service d always received fair trades for new vehicles. I take our vehicles back to Frank Brown for all service and they are top notch. Ronnie in the service department is extremely courteous and gets us in and out quickly. I would recommend this dealership to everyone. More
by Steve
Employees Worked With
Kienan Beasley, Albert Botello
June 24, 2020
Quick and easy service. Arrival was very quick and easy to do. I spent around an hour for the service. I am very satisfied with my service there. to do. I spent around an hour for the service. I am very satisfied with my service there. More
by gabeguerra
Employees Worked With
Ronnie Botello
June 24, 2020
Tony Vera in the service department does a great job getting us in and out and the job is always done right. Terry the cashier is always super nice! Thank you guys! getting us in and out and the job is always done right. Terry the cashier is always super nice! Thank you guys! More
by MiCar
Employees Worked With
Tony Vera and Terry
June 24, 2020
They’re awesome and my salesman did everything he could to meet my needs. Most definitely will recommend to others. He showed me around the service department and introduced me to who I would call when it’ to meet my needs. Most definitely will recommend to others. He showed me around the service department and introduced me to who I would call when it’s time for my first service. More
by snappls
Employees Worked With
Philip Jansen
