Frank Brown Auto and Truck Ranch

By far the easiest car buying experience. I will forever do business here. Limited time spent at the dealership which is my greatest dread. Thank you for making a birthday wish come true. do business here. Limited time spent at the dealership which is my greatest dread. Thank you for making a birthday wish come true. More

Had to wait several minutes on arrival because no one was in the honda service office. After being helped service was quick and everyone I talked to was courteous and knowledgeable. in the honda service office. After being helped service was quick and everyone I talked to was courteous and knowledgeable. More

Overall the buying process was simple. If you’re buying a car online from these folks be very specific. Ask if there are any specific cosmetic flaws. They will not take it upon themselves to point those out car online from these folks be very specific. Ask if there are any specific cosmetic flaws. They will not take it upon themselves to point those out for you. More

Very comfortable experience. I was impressed with my salesman. After visiting several different makers of the cars and being treated to less than stellar service it was a welcome relief. salesman. After visiting several different makers of the cars and being treated to less than stellar service it was a welcome relief. More

Fast, friendly and efficient service. Close to home. Clean wait area. Personnel knowledgable and friendly. Was happy with service that I received on June 8-9, 2020. Clean wait area. Personnel knowledgable and friendly. Was happy with service that I received on June 8-9, 2020. More

Dealer ship is quick to work on my warranty maintenance items. I was taken care of in just a couple of hours. I will recommend this Dealership to my friends. items. I was taken care of in just a couple of hours. I will recommend this Dealership to my friends. More

Angel the salesman who sold me my truck was very patient I didn’t feel rushed it was a good experience for a change in a dealership this is the first vehicle I’ve ever bought for myself and it went very smo I didn’t feel rushed it was a good experience for a change in a dealership this is the first vehicle I’ve ever bought for myself and it went very smoothly Also Philip Richardson who delivered my truck to my house he got the garage remote set up in the vehicle which I much appreciated he was patient he took his time to explain all the different functions and I did not feel rushed or hurried in my experience again it was a pleasure dealing with Philip and Angel they are very good sales people and you should be proud to have them and value employee to you They Represented your dealership very well and overall it was a very good experience and I would recommend them and your dealership to others if they asked More

Tony helped me out so much! I am single person who doesn’t have the money for major car repairs. Tony took great care of me and got my new condenser are a reasonable price. I am so thankful for Tony i doesn’t have the money for major car repairs. Tony took great care of me and got my new condenser are a reasonable price. I am so thankful for Tony in Service. I have done business at Frank Brown for the last three vehicles. and will continue to do so. GREAT Teamwork at Frank Brown. THANK YOU GUYS !! More

Excellent service, without high-pressure tactics! This was a refreshing change from past experiences with buying a new vehicle! Even the finance office process was stress-free! was a refreshing change from past experiences with buying a new vehicle! Even the finance office process was stress-free! More

Totally awesome experience overall This car buying experience has been the all-time best one I have ever experienced! From start to finish, Chris Yeoman made this a painless, easy and This car buying experience has been the all-time best one I have ever experienced! From start to finish, Chris Yeoman made this a painless, easy and enjoyable process. We live in San Angelo and Chris is in Lubbock, but he was able to find the exact car with the amenities we wanted and arranged everything in a total professional manner for the day of the sale. We walked into the dealership after driving 3 hours and was greeted professionally and made to feel very welcome. The car was ready and we were able to navigate the paperwork process and complete the sale without any delays, and without any issues. Chris Yeoman stayed engaged with us the entire time and made sure we were completely satisfied with the car before allowing us to leave. He answered all of our questions with expertise and made us feel very well taken care of. Chris arranged for Blake Silva’s to explain the amenities on the car to us and make sure we understood how things worked. Blake was phenomenal and very patient with us. There is new technology on this vehicle we did not understand and was not familiar with, but Blake took the time to show us, explain details to us, and made sure all of our questions were answered. At no time did we feel rushed, or like he was trying to get rid of us now that the sale was complete. Both Chris and Blake are definite assets to Honda and represent the company in a very professional manner. i would not hesitate to choose both of these gentlemen in the future for purchase of another new vehicle. I would also be pleased to recommend them to my friends or people who are in the market for a new Honda vehicle. More