
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Great service! Never had any interaction with Frank Brown. I received a recall notice on my truck and contacted them to get it taken care of. From my first call, to Never had any interaction with Frank Brown. I received a recall notice on my truck and contacted them to get it taken care of. From my first call, to picking up my truck because recall was taken care of was smooth and easy. They have amazing customer service and made the entire process quick and painless. They earned my business and I will definitely contact them when I am in the market for another vehicle. More
Great experience and service I needed new tires for travel and this dealership was ready in a couple of days to assist me. I love the service received and the overall customer ser I needed new tires for travel and this dealership was ready in a couple of days to assist me. I love the service received and the overall customer service experience. More
Great experience. Friendly people, good surrounding, done in good time. The environment you present to your customer is relaxing and clean. Free popcorn and water mak Friendly people, good surrounding, done in good time. The environment you present to your customer is relaxing and clean. Free popcorn and water make the wait very nice. More
Excellent service Service technicians very helpful and polite. Services completed in a timely manner. Will continue to go back for all maintenance and service needs in Service technicians very helpful and polite. Services completed in a timely manner. Will continue to go back for all maintenance and service needs in the future. More
Awesome! Excellent service We always get excellent service from this branch. Terry, the guy who always checks us out is very professional, friendly and helpful. Great job and s We always get excellent service from this branch. Terry, the guy who always checks us out is very professional, friendly and helpful. Great job and service. More
Easiest experience I've ever had purchasing a vechicle. Andrew Gutierrez listened to what I wanted and found the perfect fit for me. The CR V checked off all of the boxes I was looking for plus more. I w Andrew Gutierrez listened to what I wanted and found the perfect fit for me. The CR V checked off all of the boxes I was looking for plus more. I would come to Frank Brown again and I would recommend Andrew highly. More
Service This was my first time in for service on my GMC Arcadia. I was due for an oil change which I got, also my tires were rotated that day. I didn’t expec This was my first time in for service on my GMC Arcadia. I was due for an oil change which I got, also my tires were rotated that day. I didn’t expect that but was glad service manager took care of it. Personnel was very friendly and helpful .Thank you More
Excellent Service We went for an oil change with our Honda CRV 2018.We were there at 8am and it only took less than an hour.Excellent service!would recommend! We went for an oil change with our Honda CRV 2018.We were there at 8am and it only took less than an hour.Excellent service!would recommend! More
Oil change and tire rotation Was fast and friendly , explained everything they did to the car clearly. Had a nice waiting room to sit in while they did the work! Was fast and friendly , explained everything they did to the car clearly. Had a nice waiting room to sit in while they did the work! More
company recall service center not open on weekends. i work out of town. when i took Odyssey, they didn’t have the parts or recall repairs. also asked about fluid service center not open on weekends. i work out of town. when i took Odyssey, they didn’t have the parts or recall repairs. also asked about fluid replacements. !! $773 !! no way. will find a local mechanic. More