
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Professional I was treated professionally, with patience and understanding of my needs & desires throughout the purchase process. I completed a trade-in and new pu I was treated professionally, with patience and understanding of my needs & desires throughout the purchase process. I completed a trade-in and new purchase on the same day I arrived. More
Oil change Always a quick and easy experience when I go to Frank Brown Honda in Lubbock, TX. I trust them to do whatever maintenance is needed to keep my car in Always a quick and easy experience when I go to Frank Brown Honda in Lubbock, TX. I trust them to do whatever maintenance is needed to keep my car in good condition. More
Excellent working with Kienan Beasley Excellent customer service!!Kienan was great to work with. He explained the details us in great detail. Went over all the tech upgrades at least two t Excellent customer service!!Kienan was great to work with. He explained the details us in great detail. Went over all the tech upgrades at least two times. More
Review Every was great! Phillip worked with us to make sure we where in the right car for our needs, and at the right price. As always; reliable, customer f Every was great! Phillip worked with us to make sure we where in the right car for our needs, and at the right price. As always; reliable, customer focused service. More
Had oil changed and recall on my wife’s Tahoe Brandon Arthur did a great job! Very professional , always a pleasure to work with ,worked quickly and efficiently. He is the main reason for coming Brandon Arthur did a great job! Very professional , always a pleasure to work with ,worked quickly and efficiently. He is the main reason for coming to Frank Brown! More
Oil change They always take care of me when I come get my car serviced. They’re on top of it don’t have that big of a wait and always tell me if I need something They always take care of me when I come get my car serviced. They’re on top of it don’t have that big of a wait and always tell me if I need something else done. More
Recall ps hose on 04 accord I was very happy to find out there was an open recall for the Power steering hose from Tony in service. I was very pleased with how quickly it was re I was very happy to find out there was an open recall for the Power steering hose from Tony in service. I was very pleased with how quickly it was repaired am I would recommend Frank Brown Honda to anyone who asks as a matter of fact I'll be Bringing my Honda Accord in for more work very soon. More
A1 service In and out fast without appointment! Also had a question for Phil Richardson, he was involved with a sale so another salesman answered my question. La In and out fast without appointment! Also had a question for Phil Richardson, he was involved with a sale so another salesman answered my question. Later Phil texted to see if I was taken care of that day great customer service. More
Service on my vehicle was done in an efficient and friendly manner. Will return to do business when my car needs servicing again! Thank you. on my vehicle was done in an efficient and friendly manner. Will return to do business when my car needs servicing again! Thank you. More
Always quick service I like the fact that I know if I take my car in for anything, they will get to working on it quickly and I can trust that any problems are diagnosed c I like the fact that I know if I take my car in for anything, they will get to working on it quickly and I can trust that any problems are diagnosed correctly. Usually I just wait on my car, but when I need to get to work, they have a really friendly driver who will drop you off and come get you when your car is ready. I've also had some minor body work on my car in the past at Frank Brown, and that was done quickly and I didn't have to go without my car for long. More