Frank Brown Auto and Truck Ranch

Honest & Efficient Service Center Took my wife's Saturn in for diagnostics because the battery warning light lit up on the dashboard. They could have sold us an expensive alternator bu Took my wife's Saturn in for diagnostics because the battery warning light lit up on the dashboard. They could have sold us an expensive alternator but instead only replaced the worn out serpentine belt. Thank you Ronnie Botello and Frank Brown service department! More

Great experience, Dan Bryant made it easy. Overall, we had a great experience and were able to complete the deal and pick up the new vehicle within the same day. I appreciate Dan being straigh Overall, we had a great experience and were able to complete the deal and pick up the new vehicle within the same day. I appreciate Dan being straightforward with us throughout the process. More

Experience buying a Honda CR-V EX-L Phil Richardson was fantastic! He took the time to provide us with all the important information. He was a good listener and answered all of our quest Phil Richardson was fantastic! He took the time to provide us with all the important information. He was a good listener and answered all of our questions. He also gave us a tutorial as to the features of the auto, and how to connect our smart phones to the car's system. He was patient, respectful, and professional. I could not have expected, nor could I have asked for more. Because of him, I will recommend the Frank Brown dealership and Phil Richardson to my friends and family. More

Quick and efficient Excellent service with reasonable prices. Very happy with their work! Repairs were completed quickly! Quality work! Will be a repeat customer and reco Excellent service with reasonable prices. Very happy with their work! Repairs were completed quickly! Quality work! Will be a repeat customer and recommend to everyone. More

Body repair and repaint for 2014 GMC pick up Took my 2014 GMC pick up to Frank Brown body shop for repair front bumper left front quarter panel left rear quarter panel and rear bumper. Worked wit Took my 2014 GMC pick up to Frank Brown body shop for repair front bumper left front quarter panel left rear quarter panel and rear bumper. Worked with the customer care representative named Armando Reyna. Mr. Reyna was obviously knowledgeable about body shop repair and the intricacies of working with insurance companies. Mr. Reyna provided excellent customer service and worked as a liaison with the insurance company. He kept me updated as to the progression of repairs, which were completed to my satisfaction and in a timely manner. I will use and recommend Frank Brown body shop in the future, due to the quality of service provided by Mr Reyna and The other staff in the body shop. More

Oil Change The process to get an oil change was VERY easy! I didn't need an appt. and I just showed up and was greeted very courteously and the whole process too The process to get an oil change was VERY easy! I didn't need an appt. and I just showed up and was greeted very courteously and the whole process took less than 30 minutes. It was VERY convenient for me since I live out-of-town. More

New car! I am so happy I changed my mind and went with Honda! I got a new car and the service that was given to me was outstanding! Matthew and Michael did wha I am so happy I changed my mind and went with Honda! I got a new car and the service that was given to me was outstanding! Matthew and Michael did what they said they were going to do! The whole process was straight forward. This is the type of business I like to work with! Thank you Honda I am definitely buying my next vehicle there and recommending them to everyone! More

New vehicle purchase Great vehicle purchasing experience in every way except one. That being the repeated encouragement to give perfect review from both Phil and Michael. Great vehicle purchasing experience in every way except one. That being the repeated encouragement to give perfect review from both Phil and Michael. It was excessive to the point of annoyance and felt as if we were being guilt-ed into a giving a perfect survey score. Unnecessary and unappreciated. Other than that it was an excellent experience with all involved employees. More

Prompt Service and a fair price My service advisor Dean loveless and the service cashier Terry Perkins always do a great job. They have a fair prices for routine maintenance such as My service advisor Dean loveless and the service cashier Terry Perkins always do a great job. They have a fair prices for routine maintenance such as oil changes More

Timely manner Our service to our car was done in a timely manner!! Even though there were several people ahead of us but our wait wasn't long. Our service to our car was done in a timely manner!! Even though there were several people ahead of us but our wait wasn't long. More