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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
August 08, 2019
Great service department. I always have a wonderful experience whenever I deal with the service department at Frank Brown Honda. Everyone is very courteous and the work is alw I always have a wonderful experience whenever I deal with the service department at Frank Brown Honda. Everyone is very courteous and the work is always done to my complete satisfaction. More
by robdebralovett
Verified CustomerEmployees Worked With
Blake Silvas
August 07, 2019
Exceptional as always. I needed a quick tune up before a road trip. I managed to wait until the last minute, but Ronnie and the guys got me in and taken care of in record ti I needed a quick tune up before a road trip. I managed to wait until the last minute, but Ronnie and the guys got me in and taken care of in record time as always. Definitely recommend them when you need help with your GMC. More
by whitneyneal
Employees Worked With
Ronnie Botello
August 07, 2019
Oil change I love these guys. Dean always lets me know when I need extra things done. What a blessing. He came to show me my filthy air filters. thanks agai I love these guys. Dean always lets me know when I need extra things done. What a blessing. He came to show me my filthy air filters. thanks again to people with Integrity More
by Cookietx72!
Employees Worked With
Dean , Tyson Hall
August 06, 2019
Buying a new Honda We purchased a new Honda Passport from Frank Brown. The sales people were great. They answered our questions and treated us well. My only concern was We purchased a new Honda Passport from Frank Brown. The sales people were great. They answered our questions and treated us well. My only concern was that I was asked to provide my Social Security number. I did, but later discovered it is not required. I am unsure why that information was collected. I did call their finance department later for clarification. More
by DCW
Employees Worked With
Philip Richardson, Dan Bryant
August 06, 2019
Had the vehicle we liked. Had the vehicle we liked, have bought vehicle at Frank Brown in the past easy to deal with I will give Frank Brown the first shot at any additional ve Had the vehicle we liked, have bought vehicle at Frank Brown in the past easy to deal with I will give Frank Brown the first shot at any additional vehicles we purchase. More
by shelbytcp
Employees Worked With
Btian Cole
August 06, 2019
Excellent experience. Exceeded expectations! Great dearlership, from sales to finance. No pressure anywhere in the process. All involved were willong to go the extra mile to make the deal work. Great dearlership, from sales to finance. No pressure anywhere in the process. All involved were willong to go the extra mile to make the deal work. More
by pcfowler123
Employees Worked With
Phillip Richardson
August 05, 2019
Very good service The service was great. The only issue I have is the service department is not open on Saturday. This was my first purchase of a GMC and that was one o The service was great. The only issue I have is the service department is not open on Saturday. This was my first purchase of a GMC and that was one of the hesitations that I had. I was in and out within an hour. More
by rirodriguez74
Employees Worked With
No one introduced themselves.
August 05, 2019
Great Service Department at this dealership. I will be back for my future needs. Total price was less than I expected and the service was don quickly. at this dealership. I will be back for my future needs. Total price was less than I expected and the service was don quickly. More
by Bob 1953
Employees Worked With
N/A
August 03, 2019
Great service at Frank Brown Took my Honda Ridgeline in for service fixed everything,in very short amount of time. Highly recommend Frank Brown for GMC or Honda service.Todd white Took my Honda Ridgeline in for service fixed everything,in very short amount of time. Highly recommend Frank Brown for GMC or Honda service.Todd white More
by TMW2013
Employees Worked With
Dean
August 02, 2019
Outstanding Amazing experience would definitely deal with Frank Brown again! Customer appreciation was awesome and will recommend frank brown and Ricardo to anyon Amazing experience would definitely deal with Frank Brown again! Customer appreciation was awesome and will recommend frank brown and Ricardo to anyone looking for a new or used vehicle. More
by pblmatrix15
Employees Worked With
Ricardo Alegria
