
Frank Brown Auto and Truck Ranch
Lubbock, TX
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Great service Service was fast and reliable. Great excellent I was there for oil change. It got done in a half hour. I received a courtesy call as my van was ready Service was fast and reliable. Great excellent I was there for oil change. It got done in a half hour. I received a courtesy call as my van was ready. More
Best salesman ever. And no we aren’t related. I appreciated Rob Phillips down to earth manner. He knew so much about the product, but when he didn’t know he said so. His follow up with the answers I appreciated Rob Phillips down to earth manner. He knew so much about the product, but when he didn’t know he said so. His follow up with the answers was appreciated. We have been buying cars for 40 years so we’ve dealt with many salesman. Rob was the best by far. His honesty shone through. When we decided to step back one model he didn’t try to hard sell us into a unit we didn’t need. Emilio was involved also and he was quick to give us good feedback about our choice and decision. Emilio was also very down to earth and helped make our car buying experience a good one. More
Best Experience! I was able to walk in, tell Dan what I wanted, go to lunch and come back to take my new car home. It was the best car-buying experience I’ve ever had I was able to walk in, tell Dan what I wanted, go to lunch and come back to take my new car home. It was the best car-buying experience I’ve ever had. Very quick and I got exactly what I wanted. More
Impressive Very impressive at how quick the service department can perform service work. Entire staff is very friendly and easy to deal with in getting vehicle s Very impressive at how quick the service department can perform service work. Entire staff is very friendly and easy to deal with in getting vehicle serviced. More
Bought a car Liked it because it was easy, complete, careful, quick,clean, and simple. Mitch was very helpful and courteous, not pushy and overbearing, thanks for Liked it because it was easy, complete, careful, quick,clean, and simple. Mitch was very helpful and courteous, not pushy and overbearing, thanks for everything! More
Good service A great visit in Frank Brown. Salesman is effective and knowledgeable. Very patient and friendly to coustomer. I bought my first Honda at Frank Brown A great visit in Frank Brown. Salesman is effective and knowledgeable. Very patient and friendly to coustomer. I bought my first Honda at Frank Brown a few years ago, they have one of the best services. More
Great car buying experience I was able to get the car I wanted quickly, and Blake Silvas was exceptionally helpful and friendly. I value the reliability of Honda’s and I was real I was able to get the car I wanted quickly, and Blake Silvas was exceptionally helpful and friendly. I value the reliability of Honda’s and I was really impressed with the infotainment and safety features on my new Civic. More
Great experience-helpful staff We had a great experience in all areas. Great selection and great service from sales and paperwork processing. Would definitely recommend this dealers We had a great experience in all areas. Great selection and great service from sales and paperwork processing. Would definitely recommend this dealership to others. More
Great experience! Found my Jeep! Ricardo Alegria was the best! He did every thing he could to help me get my Jeep even going so far as to deliver it to our ranch two Found my Jeep! Ricardo Alegria was the best! He did every thing he could to help me get my Jeep even going so far as to deliver it to our ranch two hours away at night! He’s the best. If you are looking for a vehicle - let Ricardo and Frank Brown help you! You won’t be disappointed! More
Excellent Service Again We have a 2016 GMC Yukon. The AC compressor went out this summer while on vacation. A out of state GM dealer replaced the compressor but advised tha We have a 2016 GMC Yukon. The AC compressor went out this summer while on vacation. A out of state GM dealer replaced the compressor but advised that other parts of the system had a slow leak, but they did not have the parts to fix it. We took it to a local dealer to get it fixed, but they found no issues. Fast forward 10 months and the AC is blowing hot and now the vehicle is out of warranty. Called Frank Brown and they got it fixed same day under warranty! We won’t be going anywhere else! Great people and great service highly recommend! More