Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,153 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
Contact Dealership

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,153 reviews

January 17, 2019

Great! We went in to look at cars and left with a vehicle. It was the shortest car sale I have ever had. Sales man was wonderland very personable! More

by magenochoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio , Blake Silvas
January 16, 2019

Was fine but The service was fine, but no one contacted me when my car was done. This was especially frustrating as I was paying for a rental and needed to get it More

by Pairwj
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
January 16, 2019

Staff always on the top of their game. Courteous and helpfu All staff courteous and helpful. Always efficient! Get things done in a timely manner. Honda is a great place to buy a car and get it maintained More

by btdixiedog6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a., Dayne O'Reilly
January 16, 2019

Great Service Fast and friendly crew, gave me fair price and called me when they were finished. Did a tire rotation and oil change and gave me a discount for doing More

by DR_LEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Silvas
January 15, 2019

Good Service Appreciate the professionalism & friendliness. Always greet me with a smile & remember my name. Doesn’t usually take too long. Glad they keep me going More

by HondaCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Bryant
January 15, 2019

The Best! One of the guys worked hard to save me money. I had an Extended warranty, that did not cover my problem. He knew I could not afford the repair and wen More

by jan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean L. 889/6294
January 14, 2019

Excellent customer service. The service department went above and beyond to provide tire rotation at no cost to me, even though that service was not part of my maintenance agreem More

by lhutchins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie was his first name, in the Service Department.
January 14, 2019

A very pleasant buying experience. Although competing dealerships gave Honda Ridgelines a poor rating, I stopped by Frank Brown dealership to see for myself. After finding very few used More

by WYOTEX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Crasta and Chris Yeoman
January 14, 2019

Great Paul is always very helpful! I’ve been doing business with him for almost 6 years. My new HR-V is exactly what I wanted for my first SUV. Thanks Frank More

by JESSHARMON04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Vera
January 13, 2019

Better than I expected! the people were super courteous super-friendly the oil change happened a lot faster than even I thought it was going to take.the pricing was actually More

by lostboyvall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey mc Neil
...
352
...