Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Frank Brown is the greatest Everyone takes interest in servicing my Odyssey. Terry the cashier even finds discounts for me and looks out for my satisfaction. Work is always pro Everyone takes interest in servicing my Odyssey. Terry the cashier even finds discounts for me and looks out for my satisfaction. Work is always prompt and well done. More
Great Very knowable very friendly. Very kind would use again Blake Silva’s was the best. Hard working always on time and knew what he was talking about Very knowable very friendly. Very kind would use again Blake Silva’s was the best. Hard working always on time and knew what he was talking about More
Another nice service visits I’m bad with names but all the employees I interacted with were nice. The service writer even took the time to show me how to reset the tire pressure I’m bad with names but all the employees I interacted with were nice. The service writer even took the time to show me how to reset the tire pressure indicator. The only complaint I have is the styrofoam cups for the coffee because they make it taste strange...or it might just be the coffee. :) More
Purchased a new 2019 Honda pilot. I am very pleased with the experience i had at Frank Brown Honda purchasing my new 2019 Honda Pilot. The staff was knowledgeable, courteous and effici I am very pleased with the experience i had at Frank Brown Honda purchasing my new 2019 Honda Pilot. The staff was knowledgeable, courteous and efficient. More
Tire rotation, oil change, warranty work. We have purchased five cars including one for our daughter who lives in Arizona. The sales rep/ service managers and everyone involved in the sales an We have purchased five cars including one for our daughter who lives in Arizona. The sales rep/ service managers and everyone involved in the sales and follow on service department could not be more thorough and helpful. Brent Brown, owner, has dropped by our waiting area on many occasions for a short visit. We recommended the Odyssey and Frank Brown to a young couple while gassing up recently. Our 2019 Honda Odyssey Elite is by far the best vehicle we have ever owned. I should have said earlier 5 Honda cars. All were great. More
Great Service The whole experience was super easy and fast. Terry at the service desk really takes care of his customers. Glad I have them to rely upon. The whole experience was super easy and fast. Terry at the service desk really takes care of his customers. Glad I have them to rely upon. More
Service department Great honest work I have taken both my vehicles 2015 civic si & wife’s 2016 crv and never had any issues not a terrible wait time Great honest work I have taken both my vehicles 2015 civic si & wife’s 2016 crv and never had any issues not a terrible wait time More
It was Good When they make mistakes they own up to them. And they are very family friendly from my experiences this is a very important thing for me. When they make mistakes they own up to them. And they are very family friendly from my experiences this is a very important thing for me. More
Great Very timely with how long I had to wait and having the used cars right there to look at and the sales(guy) to talk to helped. Very timely with how long I had to wait and having the used cars right there to look at and the sales(guy) to talk to helped. More
Amazing service I always go with Frank Brown and see Rudy Cisneros. Although I live in Houston now I always travel to maintenance my vehicles here. They are always kn I always go with Frank Brown and see Rudy Cisneros. Although I live in Houston now I always travel to maintenance my vehicles here. They are always knowledable and well-to-do. More