Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Amazing service I always go with Frank Brown and see Rudy Cisneros. Although I live in Houston now I always travel to maintenance my vehicles here. They are always kn I always go with Frank Brown and see Rudy Cisneros. Although I live in Houston now I always travel to maintenance my vehicles here. They are always knowledable and well-to-do. More
Great service I went in for an engine light and i was also concerned that my drivers seat memory wasn’t working. They got everything fixed in a timely manner; the d I went in for an engine light and i was also concerned that my drivers seat memory wasn’t working. They got everything fixed in a timely manner; the driver for the courtesy ride service was very kind and gracious and picked me up on time from work back to honda to get my car. The service man who fixed my car gave me a very generous military discount even though this is not their routine policy- was very appreciative of this. Overall would definitely recommend Frank Brown Honda. More
Vehicle inspection I was Attended to immediately,they were friendly,i was their a short time and on my way quickly especially Ramiro Gonzales made us feel important. Giv I was Attended to immediately,they were friendly,i was their a short time and on my way quickly especially Ramiro Gonzales made us feel important. Giving us more information that we didn’t think about concerning services available. More
All went smooth. We found a vehicle we liked and believe we got a good deal on it. The salesman was really helpful and everything went smoothly, I asked to have the sa We found a vehicle we liked and believe we got a good deal on it. The salesman was really helpful and everything went smoothly, I asked to have the salesman’s manager to come in and he worked with us. More
Staff was knowledgeable and courteous First time I have purchased from Frank Brown dealership. Kienan, Paul, Steve, Kyle were knowledgeable and courteous. I would certainly recommend an First time I have purchased from Frank Brown dealership. Kienan, Paul, Steve, Kyle were knowledgeable and courteous. I would certainly recommend anyone to purchase or service a vehicle there. More
An Inconvenient cystomer I'm sorry I'm from a large city where men AND women are not "greeted" as an interrupption for service. As I am not new to the service industry myself. I'm sorry I'm from a large city where men AND women are not "greeted" as an interrupption for service. As I am not new to the service industry myself. Anyway, if ya hate your job or hate people then quit. Believe me, I work with a number of unemployed persons who would happily take your placd. More
Friendly and considerate. The service department was friendly and helpful. They informed me of relevant information to my vehicle (a recall I was not aware of) and how to go ab The service department was friendly and helpful. They informed me of relevant information to my vehicle (a recall I was not aware of) and how to go about getting the issue corrected through them. They were busy the day I went in, so the time to get an oil change was a little longer than I've experienced elsewhere; but overall I had a positive experience. More
Very Welcoming I really appreciated Paul Vera, the salesman that was recommended to me, because of his professional manner of handling the sale. Also, appreciated h I really appreciated Paul Vera, the salesman that was recommended to me, because of his professional manner of handling the sale. Also, appreciated his knowledge of the product. He welcomed us immediately and made us feel that he was there to work with us and get us exactly what we were needing. Never a doubt. Thank you. MTG/JS More
oil change, new air filters and new wiper blades I always receive excellent services when I bring my van in. The staff are always curteous and friendly. The service is always prompt and usually com I always receive excellent services when I bring my van in. The staff are always curteous and friendly. The service is always prompt and usually completed prior to the estimated completion time. More
Service I was not sure what to expect but the service on vehicle was completed in a short period of time. I was in and out within an hour. I was not sure what to expect but the service on vehicle was completed in a short period of time. I was in and out within an hour. More