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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,152 Reviews
Frank Brown Auto & Truck Ranch first opened its doors in Lubbock in May, 1970. Since that time, we have continuously been among the top dealerships in new and used cars, trucks, vans and SUV's. We attribute this success to the professionalism and courtesy with which we treat our customers and the flexibility our customers enjoy during the buying process.
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5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,152 reviews

January 03, 2019

Consistently great service Since purchasing a Honda Pilot from Frank Brown Auto I’ve had nothing but superior service from the dealer. Every costumer service representative and More

by HondaPurchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph - Terry
January 03, 2019

fast and friendly service. I have used FB for the past 12 years for the service of a 2004 Odyssey, now with 330,000 miles. We have just replaced the 2004 van with a used 2105 Od More

by william.cannings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service - Tony V. Technician - Joshua Beevers
January 02, 2019

They Said It'll be done in Less Than a Hour and It Was! I want to thank this dealership from the beginning. From when we first bought our Yukon. Kienan made our whole sales experience a walk in the park. We More

by mzherr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Botello
January 02, 2019

My 2019 GMC Acadia Experience I had a 2011 GMC Terrain that I loved. I was looking to get another Terrain or upgrade to an Acadia. My grandson found one at your dealership. I went More

by Nana0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2019

Battery Had a bad sale which brought you in two different times before it was fixed it took about three hours each time but was able to get the car back the More

by SHERRY737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2019

Very smooth I went in looking to upgrade my 2017 Chevrolet 1500. Frank Brown had what I was looking for. I had already made a tentative deal on a truck in Anson T More

by phil.morris
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Professional, smooth and easy process Bought a new GMC Sierra 1500 4WD Crew Cab AT4. Philip was great to work with - professional, smooth and easy process. I recommend him and Frank Brown More

by russ.lam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2018

Great service The service team at Frank Brown always does an outstanding job! We have both of our vehicles serviced at Frank Brown on a regular basis. More

by TROYANDJANIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friendly service staff
December 31, 2018

Scheduled service and yearly inspection As usual, I barely got into my book when my car was ready!! The staff is always friendly and helpful; the cashier, Terry, informed me that I could get More

by dibottoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean, service advisor; Bobby Lakin, service technician; Terry, cashier
December 31, 2018

Awesome Experience I would like to give thanks to Frank Brown and their staff on the amazing experience on purchasing my new truck. They made so simple and eliminated th More

by Adam.flores78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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