
Frank Brown Auto and Truck Ranch
Lubbock, TX
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I recommend this dealership A+ I bought a 2018 Subaru sti at this dealership and I fully recommend buying from them especially with the car sales man RICARDO ALEGRIA this man helped I bought a 2018 Subaru sti at this dealership and I fully recommend buying from them especially with the car sales man RICARDO ALEGRIA this man helped me a lot he went out of his way and made everything possible and got me approved within 20min! Thank you so much guys! I am very satisfied overall with the whole experience when nobody would help me. More
Love the guys at Frank Brown I know that I’ll be taken care of when I go to frank brown. It’s the only place I trust. Thanks for another great service appointment. I know that I’ll be taken care of when I go to frank brown. It’s the only place I trust. Thanks for another great service appointment. More
You hit the mark of excellence again. Took my Pilot in for an oil change and was greeted by Dean. I received first class service and he also took the time to answer my questions about towi Took my Pilot in for an oil change and was greeted by Dean. I received first class service and he also took the time to answer my questions about towing capacity. He was very courteous and friendly. As always, when I picked up my vehicle Terry gave first class service as well. He always goes the extra mile. You guys are tops in my book!!! More
Impressive experience Friendly staff. Made the the whole car buying experience less stressful than with other dealerships we've dealt with in the past. They made it more of Friendly staff. Made the the whole car buying experience less stressful than with other dealerships we've dealt with in the past. They made it more of an enjoyable experience. Thank you very much, will definitely return to this dealership in the the future. More
Salesman was helpful and courteous, and so was the finance m The salesman was helpful and courteous and so was the finance manager. My only compaint was I thonk the gas tank sjould have been full when we left. The salesman was helpful and courteous and so was the finance manager. My only compaint was I thonk the gas tank sjould have been full when we left. More
Service It’s a great place to get a car our experience has been good and would recommend to friends and family they have good service departments to It’s a great place to get a car our experience has been good and would recommend to friends and family they have good service departments to More
Oil change We brought the Accord in for a routine oil change. Eveybody was as friendly as always. I would definitely recommend this service department to anyone We brought the Accord in for a routine oil change. Eveybody was as friendly as always. I would definitely recommend this service department to anyone More
Best service in Texas Friendly, professional, Environment is always clean and staff always friendly. Always asks if there is anything else I need done. And explain ever Friendly, professional, Environment is always clean and staff always friendly. Always asks if there is anything else I need done. And explain everything that was serviced More
Poor communication I was not kept informed about my service. I had to call constantly and it wasnt until I left upset messages that I would get a call back. I was not kept informed about my service. I had to call constantly and it wasnt until I left upset messages that I would get a call back. More
Great Walked in knowing exactly what I wanted and everyone went above and beyond to make sure I walked out with just that! Friendly environment and excellen Walked in knowing exactly what I wanted and everyone went above and beyond to make sure I walked out with just that! Friendly environment and excellent costumer service made my first time car buying process smooth and easy can’t wait to work with y’all in the future More