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Frank Brown Auto and Truck Ranch
Lubbock, TX
4,357 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,357 reviews
October 22, 2018
A+++ service. Called in to schedule an appointment for a recall for a 2019 Honda Insight. Spoke with Dean Loveless, who knew about the issue. In and out within an h Called in to schedule an appointment for a recall for a 2019 Honda Insight. Spoke with Dean Loveless, who knew about the issue. In and out within an hour! A++++ More
by JBailoo
Verified CustomerEmployees Worked With
Dean Loveless
October 22, 2018
A shopping trip made easy! Philip was very patient and helpful. He came to the dealership on his day off to help us the second time we went to Frank Brown Auto. Philip was very patient and helpful. He came to the dealership on his day off to help us the second time we went to Frank Brown Auto. More
by Car Shoppers
Employees Worked With
Philip Jansen
October 22, 2018
Great service The service at Frank Briwn Honda is excellent. They got our van out quickly. We will definitely recommend this service department to our friends and The service at Frank Briwn Honda is excellent. They got our van out quickly. We will definitely recommend this service department to our friends and family. More
by Kmmind
Employees Worked With
Rudy
October 22, 2018
Warranty work and oil change Extremely nice people. They exceeded all expectations. They went above and beyond to make sure I was taken care of. I’ve been to other dealerships and Extremely nice people. They exceeded all expectations. They went above and beyond to make sure I was taken care of. I’ve been to other dealerships and I have never been treated as well by the staff as I did at Frank Brown GMC. I will continue to do all of my business there. Great group of employees that genuinely care about all their customers. A big “Thank You” to Corey McNeil, Sammy Gonzales, and Steven Lunday. More
by lmoore
Employees Worked With
Corey McNeil, Sammy Gonzales, Steven Lunday
October 21, 2018
Good dealer Phil was very helpful and not pushy, mom was not sure what she wanted to buy and took about a week to decide, Phil called but not too often and was ki Phil was very helpful and not pushy, mom was not sure what she wanted to buy and took about a week to decide, Phil called but not too often and was kind and patient More
by Happy
Employees Worked With
Philip Jansen
October 21, 2018
Very helpful and informative Came in looking at a used 2016 gmc Sierra... ended up leaving in a 2018 same truck with 6 miles for the same price. Worked very well with me, was qui Came in looking at a used 2016 gmc Sierra... ended up leaving in a 2018 same truck with 6 miles for the same price. Worked very well with me, was quick and very professional. More
by ZNOWELL
Employees Worked With
Kienan Beasley
October 20, 2018
Battery in a Fritzz I had gone to a luncheon . When I returned to my car it failed to start.I called Paul at the dealership. He came to help me. After we called for a boo I had gone to a luncheon . When I returned to my car it failed to start.I called Paul at the dealership. He came to help me. After we called for a boost he followed me to the dealership and made sure I got he service I needed. More
by ann2017
Employees Worked With
Paul Viera
October 20, 2018
OUTSTANDING They guys are always up front. They take the time to make suRe you know your options. They have taken care of me for years and I never have to worry i They guys are always up front. They take the time to make suRe you know your options. They have taken care of me for years and I never have to worry if i am being ripped off More
by roycindywigington
Employees Worked With
Rudy, Ricardo Alegria
October 19, 2018
120k service Quick and courteous on the service of my car. Fair pricing and would recommend Tony and the rest of the service team to anyone out there. Quick and courteous on the service of my car. Fair pricing and would recommend Tony and the rest of the service team to anyone out there. More
by Mwalker05
Employees Worked With
Tony
October 18, 2018
Service is good. I feel like they do a good job on my car and are honest. I would recommend to all my friends and family. Always happy with the service. I feel like they do a good job on my car and are honest. I would recommend to all my friends and family. Always happy with the service. More
by Honda12345
Employees Worked With
Tony
