Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Frank Brown Auto and Truck Ranch

Lubbock, TX

Overview
Reviews
4.7
4,357 Reviews
Call Dealership (806) 796-7777
View Awards

5802 TX-327 Spur

Lubbock, TX

79424

Directions

By Type

Showing 4,357 reviews

March 11, 2023

Dean was amazing and so patient during the whole process. He answered all questions and always returned my calls when needed. More

by Felicha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 11, 2023

I have always been satisfied with Frank Brown and I have been dealing with them for over fifteen years More

by paulramirez1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
Report | Print
Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 11, 2023

They really help you and they care about you and they care about what you want More

by thelmachavira6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Mckenzie, Ricardo Alegria
Report | Print
Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

March 10, 2023

I’m a pleased two time customer. I’ve enjoyed doing business there. They seem to be strait forward in dealing with me. More

by ronnie.oneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robby Phillips
Report | Print
Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 10, 2023

Rob was awesome to deal with. We love our Honda and will continue to tell people that!!!!! More

by NJISOM58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robby Phillips
Report | Print
Mar 14, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 09, 2023

If you ever need great service go see Philip Jansen he's great. He went above and above with us. More

by Tinainfante83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Report | Print
Mar 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 07, 2023

Honda service center has quick service, friendly staff and excellent personnel to help make the service experience great! More

by jen.white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
Report | Print
Mar 10, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

March 06, 2023

Philip went above and beyond to make sure I got the truck that I wanted. And then followed up with me to make sure I was truly happy. He didn’t just forget about me after I signed the papers. Definitely am 1 More

by thespaguy2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris the financial guy, Philip Jansen
Report | Print
Mar 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

March 06, 2023

They helped me get my first ever car in an hour, fast and easy transaction for someone new in the US More

by biaresjessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson, Deanndra Mathes
Report | Print
Mar 07, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

March 05, 2023

Brain cole did everything he said he was going to do as far as helping me get the truck I wanted great experience with him and the dealer ship More

by laumadbra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Cole
Report | Print
Mar 06, 2023 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

1
...
77
78
79
...
436