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Frank Brown Auto and Truck Ranch

Lubbock, TX

4.7
4,357 Reviews

5802 TX-327 Spur

Lubbock, TX

79424

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Showing 4,357 reviews

November 02, 2022

These guys went way above and beyond what a dealership should do. Very knowledgeable and very easy to work with. If you need a new vehicle this is the place you need to go More

by Tim fox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Beasley
Nov 03, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

November 02, 2022

Excelente servicio, volveremos más pronto de lo imaginado. Muchas gracias a todos por su servicio tan amable More

by hijas.gina@icloud.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Alegria
Nov 03, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 31, 2022

I was very happy with the experience I had with Frank Browns dealership. Definitely would recommend to friends and family. More

by ginaregalado80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cole
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 29, 2022

The service was great as was the salesperson, I was in and out in no time at all. More

by Gregcannon788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Richardson
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

October 29, 2022

We had a wonderful experience working with Mike and Frank Brown! This is our second buy from Frank Brown and it has always been great! More

by kenzigreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 29, 2022

The sales man was informative about the vehicles, but not pushy. Everyone was very helpful thought out the process. More

by deenlarry66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Lara
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 28, 2022

Great and easy car buying experience. Would definitely recommend to family and friends. Will do future business. More

by pylemitzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jansen
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

October 28, 2022

Dee was extremely helpful and knowledgeable. We live out of town and she not only helped us purchase the car, but had it ready and waiting when we arrived. Very good experience, would recommend More

by garciat50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanndra Mathes
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 28, 2022

All was good! Albert was awesome! Great experience! I will check back when wanting to trade or buy! More

by drury04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Botello
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

October 28, 2022

Robby was really kind and helpful. He made the process super easy. He even brought the paperwork to me so I wouldn’t have to drive to Lubbock. More

by Nan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Phillips
Oct 31, 2022 -

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown Honda. We appreciate the opportunity to have helped with the purchase of your new Honda and look forward to servicing your new Honda in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown Honda

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