Frank Fletcher Ford Lincoln

Sold a car we bought to someone else! We live in KC and our dealership worked with Fletcher Ford in Joplin to secure the 2017 Explorer that we'd been looking for! We purchased it from our We live in KC and our dealership worked with Fletcher Ford in Joplin to secure the 2017 Explorer that we'd been looking for! We purchased it from our dealership and all we were waiting for was Fletcher to send the vehicle up...We received a call today from our KC dealership that Frank Fletcher Ford had sold our already purchased Explorer to someone else! I'm sure they were able to secure more money for themselves though since we were purchasing with A-plan. I would not recommend them because they are clearly not interested in being "men of their word." Don't know why I'm surprised; back in 2007 we were living in Joplin and asked them to help us find a vehicle that they did not have in stock, and rather than helping us locate the vehicle we wanted, they just kept directing us back to their inventory, showing us luxury models that were not in our price range, nor did we want those options. Not pleased then, and definitely not now! More

Easiest car buying experience ever! Jason Brown has always given me and my family great customer service in whatever sales position from bikes and parts to my vehicles. After my Chevy g Jason Brown has always given me and my family great customer service in whatever sales position from bikes and parts to my vehicles. After my Chevy got totaled I knew Jason would make a complicated issue simple. After driving a hand full of cars, Jason was able to find the perfect mesh of what my family needed. Jason truly works for his customers, not just selling you a car but everything that comes with owning a vehicle after the papers have been signed. I will always go to him for all of my vehicular needs! More

Pleasant Had a pleasant experience with FRANK Fletcher staff. Would recommend anyone buying a vehicle to look at FRANK Fletcher dealerships . Excellent service Had a pleasant experience with FRANK Fletcher staff. Would recommend anyone buying a vehicle to look at FRANK Fletcher dealerships . Excellent service after the sale. More

Awesomeness Was a fantastic experience and would recommend a hundred times over fantastic customer service... Alround great people!!!! They make magic happen at F Was a fantastic experience and would recommend a hundred times over fantastic customer service... Alround great people!!!! They make magic happen at Frank Fletcher Ford in Joplin. More

Great It was really great they kept working with me and made sure it fit my budget. I would not go any were else for a car. It was really great they kept working with me and made sure it fit my budget. I would not go any were else for a car. More

2017 Grabber Blue Mustang Wonderful. Our salesman was polite, courteous, and was eager to assist in any way possible. We will definitely be coming back for any future vehicles! Wonderful. Our salesman was polite, courteous, and was eager to assist in any way possible. We will definitely be coming back for any future vehicles!!! More

Great salesman Kyle Kuehn is a great salesman. He worked me for several days to make sure I was getting what I wanted. I would definitely tell people to go see Kyle Kyle Kuehn is a great salesman. He worked me for several days to make sure I was getting what I wanted. I would definitely tell people to go see Kyle and John. More

A wonderful experience For a first time buying a car at a dealership I have nothing bad to say about anyone yes i was scared and a nervous wreck about trying to buy a car an For a first time buying a car at a dealership I have nothing bad to say about anyone yes i was scared and a nervous wreck about trying to buy a car and getting turned down but my friend Jason Brown works there as a sells men and helped me get in a car that i love the sales manager John Atwood is absolutely the best manager ever they where not pushy on a car for me they did everything in there power to get me a low payment and worked with me on my down you guy have a for ever customer and i will be sending people your way thank you for giving me and my family a car that we love More

Outstanding Vehicle Purchase Experience When we stopped in to just browse the lot of Fletcher Ford we had no true intentions of purchasing a vehicle that day. We happened to see a vehicle th When we stopped in to just browse the lot of Fletcher Ford we had no true intentions of purchasing a vehicle that day. We happened to see a vehicle that caught our eye and decided that we would look at it. The vehicle was a 2014 Ford and it had all the bells and whistles and met our needs completely. Our sales representative was Nathan Lambert. Nathan was a no-pressure salesman that was very knowledgeable and helped us from the beginning transaction with Finance until the drive off after the papers were signed. We are very pleased with our overall service and Fletcher Ford will definitely be the First on our list when we are ready to purchase a new car in the future. We have highly recommended Fletcher and Nathan Lambert to all of our friends and family. Sincerely Samuel and Heather Maxson. More

2017 King Ranch For the most part a good experience, there were a couple glitches, Kyle, my sales person was rock solid thru-out.The truck they located for me is beau For the most part a good experience, there were a couple glitches, Kyle, my sales person was rock solid thru-out.The truck they located for me is beautiful! The only thing missing was the factory bed liner, but they are going to get that done for me and they bent over backwards by offering me free oil changes, and Zylon treatment. The dealership gets 5 Stars ! The only person I have issue with is Cory in finance, he made me pay 44,000 up front to get the truck ordered, seems very unfair to put that much Ernest money upfront just to get the ball rolling. More