Frank Fletcher Ford Lincoln

I hate car dealerships but love Fletcher! Let me start by saying I have bought my last 5 cars online because I don't like to step foot in the dealership. I don't like the games and the back a Let me start by saying I have bought my last 5 cars online because I don't like to step foot in the dealership. I don't like the games and the back and fourth. But I was having a hard time finding the exact truck I was looking for. So I was driving thru the lot at Fletcher and here comes the salesmen. I told my wife to keep the window up I am not talking to any of them. Well she rolled the window down and here comes JB. From the first interaction to the minute we left the lot JB was awesome! He was not some pushy salesmen trying to push you into something you did not want. I told him upfront that we don't like going to the dealership because we don't like the games. So we decided to look at the truck and it was perfect. However I was trading off my baby which was my Jeep JK and I was having second thoughts. Most dealerships would push you into making the deal but JB and Brad(the GM) gave my wife and I time to think about the deal and told us if I need the weekend to think about it then the deal would still stand on Monday. There was no back in forth just upfront and honest on what they would give me for my Jeep. So we decided to make the deal that night. Also they followed through with getting me the extra key to the truck.(I actually thought they would forget) Overall it was hands down the best experience at a dealership ever. I thank you JB for all your hard work and Brad ....... Take care of my Jeep!!! More

Ford Experience Kyle Kuehn was very pleasant and made the experience of buying a new vehicle excellent. I would recommend this dealership and Kyle to anyone in the ma Kyle Kuehn was very pleasant and made the experience of buying a new vehicle excellent. I would recommend this dealership and Kyle to anyone in the market. Thanks!! More

Our new Explorer Our overall experience at Frank Fletcher Ford was good. All of the personnel were polite, answered all of our questions and made us feel welcome. Th Our overall experience at Frank Fletcher Ford was good. All of the personnel were polite, answered all of our questions and made us feel welcome. The best thing was there was no high pressure or pushy attitudes. JB, our salesman, made sure we got the car and accessories that we wanted. If you want one of the good Ford cars or trucks ask for JB at Frank Fletcher Ford in Joplin, Missouri. More

Happy With My New Ford I love my new 2017 Ford Explorer Sport, and Jason Brown was very helpful and friendly during our buying experience! The new Ford Explorer is a great I love my new 2017 Ford Explorer Sport, and Jason Brown was very helpful and friendly during our buying experience! The new Ford Explorer is a great SUV and I love all the black accents that come with the Sport edition! More

Phenomenon Great sales staff, great manangement team, wouldn't recommend anyone else to deal with. Thanks guys! Kyle did stupendous job, very thorough, very atte Great sales staff, great manangement team, wouldn't recommend anyone else to deal with. Thanks guys! Kyle did stupendous job, very thorough, very attentive, and worked hard to help obtain the best deal possible. More

Wonderful Kyle was wonderful, he was very informative and helpful. He took his time to make sure I had everything I was wanting on my new vehicle. When I pick u Kyle was wonderful, he was very informative and helpful. He took his time to make sure I had everything I was wanting on my new vehicle. When I pick up my Escape, he took his time to explain everything about it, answered all my questions. Thanks Kyle for a wonderful experience in my purchase. More

Great place Great experience, good sales person Quite possibly the fastest car buying experience for us ever Would definitely recommend this please Again the Great experience, good sales person Quite possibly the fastest car buying experience for us ever Would definitely recommend this please Again the salesman was juts extremely Knowledgeable wich makes a huge difference More

We enjoyed our experience at Fletcher. We enjoyed working with our sales representative, Kyle. He was friendly, professional and very courteous. There was no pressure and very willing to We enjoyed working with our sales representative, Kyle. He was friendly, professional and very courteous. There was no pressure and very willing to answer our questions. When we got into our new car, he went over all the features with us which was a big help. Thanks for all the help! More

Best car buying experience ever. Kyle worked extremely hard to get our deal done. We appreciate all his hard work. This is our first "new" car and are very happy with it. We plan Kyle worked extremely hard to get our deal done. We appreciate all his hard work. This is our first "new" car and are very happy with it. We plan to do business with Kyle again in the future. More

Absolutely LOVE my 2017 Ford Escape. Kyle was very knowledgeable and definately a people person! He kept me informed about maintenance, which was impressive. I will be referring people Kyle was very knowledgeable and definately a people person! He kept me informed about maintenance, which was impressive. I will be referring people to him! More