Frank Fletcher Ford Lincoln

Most Awesome When I went to the car lot looking for a car it was for my son who is in college.My son found one he liked on Sunday.Took me out to look at it and he When I went to the car lot looking for a car it was for my son who is in college.My son found one he liked on Sunday.Took me out to look at it and he decided to sleep on it .Well he made up his mind so we went back to the car lot to check it out.I was dreading going because to me going to a car lot is like having vultures all over you they swoop in to sell,sell,sell.Well it was not like that J,B handed my son his business card they talked briefly about the marine corps and my son decided that he wanted that car because we were so impressed by J.B's sales tactics.He wasn't pushy at all very personable made you feel like you were family.I loved the experience.Then my granddaughter got a car from him same thing ,not pushy.My other son went to J.B. and he tried desperately to get my son the car he wanted but could not find one.Not from a lack of trying,he tried.Called every Carlot Fletcher had but could not come up with the car.I am very impressed by J.B .I too will be getting a car from him eventually.I also want to say we did try another car lot before Fletcher.You could not pay me enough to recommend those people.The sales person we dealt with, just did not have it.Thank God for J.B ,he changed my mind about car salesman. More

Excellent Great dealership to work with and car salesmen also. I went in not really looking for a new car and after test driving a new mustang and running some Great dealership to work with and car salesmen also. I went in not really looking for a new car and after test driving a new mustang and running some numbers I ended up trading in my high mileage 2013 gt and they was able to get me into a new 2017 gt mustang with every warranty possible all within my budget. Anyone looking at buying a new car definitly hit these guys up they will do you Good. More

Nice people! Have bought several vehicles from here and would recommend them to everyone! Shane is the man!! He goes the extra mile to make sure everything is done Have bought several vehicles from here and would recommend them to everyone! Shane is the man!! He goes the extra mile to make sure everything is done. More

Made car buying easy!! Nate and the staff at Fletcher Ford really go above and beyond on there service! Helping me get into the car i wanted for the payment i wanted! I reco Nate and the staff at Fletcher Ford really go above and beyond on there service! Helping me get into the car i wanted for the payment i wanted! I recommend Nate Lambert to anyone looking to have the easy transaction of buying a new or used car! Thanks again!!! More

Happy repeat customer Shane treated us great. He was very helpful very knowledgeable and cater to what we were looking for in a vehicle We have been a return customer o Shane treated us great. He was very helpful very knowledgeable and cater to what we were looking for in a vehicle We have been a return customer of his and recommended him to our friends and family More

Great People Great experience through and through. All aspects and people were top notch Shane is a great salesman and easy to work with. Will do business again Great experience through and through. All aspects and people were top notch Shane is a great salesman and easy to work with. Will do business again. More

Used vehicle purchase Made purchasing a new vehicle easy and fast! Took time to look at all my options. I would definitely recommend for any car purchase! And would come ba Made purchasing a new vehicle easy and fast! Took time to look at all my options. I would definitely recommend for any car purchase! And would come back in the future! 👌 More

Never take your vehicle to the service department I would never take your vehicle to the service department I purchased a 2013 F150. Oil drain plug was Loctite on the filter was on so tight filter wre I would never take your vehicle to the service department I purchased a 2013 F150. Oil drain plug was Loctite on the filter was on so tight filter wrench poked a hole into it. I turn the filter half away and it still on very tight. Is there service department really that poor are there guys that unfit to even change oil I would hate to see a bigger job be done by them! They will never touch this truck again !!!! More

In adequate service I called the service department to order some tires for my 2015 ford transit on Tuesday. For my service appointment on Friday. Drove my truck up to I called the service department to order some tires for my 2015 ford transit on Tuesday. For my service appointment on Friday. Drove my truck up to the service department left it and got a call back 1 hour later. Stating that they failed to check their inventory for the tires that I needed . Not impressed More

Online salesman pushy When I first inquired about the vehicle I was contacted by Jim Rice, in internet sales. Initially he seemed okay but became increasingly pushy as we d When I first inquired about the vehicle I was contacted by Jim Rice, in internet sales. Initially he seemed okay but became increasingly pushy as we didn't immediately agree to purchase the vehicle and wanted to discuss the matter between myself and my fiancee. We live in Springfield, MO about 70 miles away and I had never seen the vehicle in person and or test drove it, yet Jim kept insisting I put down a $500 deposit over the phone to hold the vehicle until I could get a day off work to drive down. I refused multiple times over the next few days but he continued to text me and call me. About five days later I was able to travel to the dealership and actually see the vehicle in person. Upon arrival a sales person was waiting for us and stated he had all the paperwork ready and all we had to do was sign and drive. I asked him what he was talking about and that I was there to first test drive the vehicle before I considered buying it. He stated that Jim Rice had told him that I was going to purchase the vehicle as soon as I arrived which really perturbed me. Thankfully we didn't have Jim that day and instead a very nice gentleman named, John Atwood. He slowed down immediately and went step by step through all aspect of the sale and wasn't at all pushy like Jim. John was really what sold us on the vehicle after our initial negative experience with Jim Rice. I think overall this dealership seems very nice but we just ended up with a very aggressive salesman initially. More