In an attempt to make an extremely long and frustrating story short, I'll only touch on some facts. I took my jeep to their on location repair center in Joplin in order to fix an ABS sensor light that kept comming on. Their diagnosis was a faulty gear shifter assebmly....so I paid to replace it. I took the car back very soon after we picked it up with the problem still occurring only for them to tell me that the ignition needed replaced....so I paid to replace it. Once more, I returned the car more frustrated than ever with the same problem. They told me two control modules needed replaced. You guessed right...I replaced them.
Here's is why I believe they possess a huge void in the morals department. It turns out they had been driving my car in order to replicate the problem...all good not a problem...what they did not expect was for me to drive by and find my jeep in a random driveway in a town 20 miles away. As it would turn out they left it as a LOANER for one of their other customers to use while they fix her car, with the keys in it unlocked. UNLOCKED! In conclusion nothing was fixed, the problem still remains and all I want is my money back. I was without a car the entire time they had it (two months or more all together),
If you're ok with them loaning out your car to complete strangers then go for it. I'll be looking anywhere else to take my business and recomend you do the same.