Frank Fletcher Superstore

Excellent Alex Cupp is the best salesman I've have ever come into contact with her was extremely helpful he went above and beyond to get me into a car and he wa Alex Cupp is the best salesman I've have ever come into contact with her was extremely helpful he went above and beyond to get me into a car and he was never pushy More

2015 Tundra He was the epitome of earning someone's business. Made my buying experience a fantastic one. Pleasant, not pushy. He even made time to come in and wor He was the epitome of earning someone's business. Made my buying experience a fantastic one. Pleasant, not pushy. He even made time to come in and work with me on his day off. More

Great salesman and dealership We had a great experience with Fletcher Auto Superstore. Everyone was very friendly, especially our salesman Alex Cupp! He was not the pushy salesma We had a great experience with Fletcher Auto Superstore. Everyone was very friendly, especially our salesman Alex Cupp! He was not the pushy salesman type of guy, but rather a very nice Christian guy! He didn't just give us a sales pitch, but instead he gave us a friendly welcome. Some people are all business when it comes to trying to sell a car, but Alex talked to us about his family, our family, church, etc. It was by far the best visit we have ever had to a delearship!! Alex is the reason we decided to purchase our car from Fletcher Auto instead of looking around at other delearships. After a few days of our purchase, Alex sent us a friendly text to follow up with us and asked if we were enjoying the car. Thank you Mr. Alex Cupp and thank you Fletcher Auto Superstore! More

I got the car I wanted!! They did what they could so I could leave the lot that day with my 2016 dodge charger! Robert barnes is a great salesman!! I definitely recommend this They did what they could so I could leave the lot that day with my 2016 dodge charger! Robert barnes is a great salesman!! I definitely recommend this place! More

Worst maintenance shop I've ever dealt with. Passing through Joplin driving home from a funeral. My Dodge Ram 1500 suffered a broken valve spring, a significant internal engine failure. This part Passing through Joplin driving home from a funeral. My Dodge Ram 1500 suffered a broken valve spring, a significant internal engine failure. This particular year of Ram pickups were notorious for broken valve springs. I told the service rep, "It's a broken valve spring. I don't know which cylinder. I'm on a road trip and don't have the tools to fix it myself." It literally took Fletcher mechanics ELEVEN DAYS to change a valve spring!!! Then they improperly installed the valve cover resulting in a major oil leak that would've destroyed the engine if a motorcyclist hadn't flagged me over for blowing oil all over him. Now I wouldn't trust Fletcher mechanics to check the air in my tires. Almost forgot....the Service Manager tried to tell me the problem was caused by water in the gas, I should find a new gas station. The fool didn't even know that Dodge had a service bulletin for those valve spprings. And at no time would gas, or even a gas/water mix ever come in contact with a valve spring! They treat their customers like idiots. More

My Hyundai Kodey did an amazing job and showed me everything I needed to know about my car. He took his time and made sure to answer any questions I had. I will Kodey did an amazing job and showed me everything I needed to know about my car. He took his time and made sure to answer any questions I had. I will recommend him and Flecther Hyundai to all my family and friends. More

Rough start but worked well at the end. I was looking for a car due to my first car giving up on me. So I went to this guy and at first, it was too much for me to afford. But, he will work w I was looking for a car due to my first car giving up on me. So I went to this guy and at first, it was too much for me to afford. But, he will work with you. He is a salesman and we need more like him! More

Disappointed My biggest disappointment is that I had to wait an hour PAST my appointment time to pick up my new car. I had to drive home in the dark, in an unfami My biggest disappointment is that I had to wait an hour PAST my appointment time to pick up my new car. I had to drive home in the dark, in an unfamiliar car. It was very frustrating!!! I had to wait for my car to be filled with gas...when we had already had the appointment...and it should have been ready. I hope my car is more dependable than my experience has been.... More

Excellence, Integrity, & Service Alex Cupp sold me a 2016 Hyundai Accent on 02/08/17. His character is without reproach. He was up front and honest with the details of the vehicle. Alex Cupp sold me a 2016 Hyundai Accent on 02/08/17. His character is without reproach. He was up front and honest with the details of the vehicle. With these above stated values, it was easy to trust him throughout the transaction. I am 100 percent satisfied with the car and the purchasing process as a whole. Thanks! Very Respectfully, Jake More

Just got what I wanted. Came in on a Saturday just looking around. Explained to Robert what I was looking for and what was my ranges. Didn't take long and wasn't even plannin Came in on a Saturday just looking around. Explained to Robert what I was looking for and what was my ranges. Didn't take long and wasn't even planning on buying one yet but got a very good deal and very nice vehicle all due to Robert. More