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Frank Fletcher Superstore

Joplin, MO

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760 Reviews

3111 East 32nd Street

Joplin, MO

64804

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760 Reviews of Frank Fletcher Superstore

July 08, 2012

Probably one of the best experiences with purchasing a vehicle. Our sales person Terry Way was very friendly and helpful. I would recommend going to him if you need vehicle. New or used. More

by chris164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Way
Jul 14, 2012 -

Frank Fletcher Superstore responded

Chris, The Fletcher Auto Group, Terry Way, and I want to thank you for being your Dealer of Choice. Kimberly Favazzo

July 05, 2012

Purchased a 2012 Hundai SantaFe for my wife. Jeremy was very helpful and showed us a variety of SUV's. He was very knowleadgable and friendly and provided great patience for my wife. The finance dept was a More

by boomersooner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Elick
Jul 14, 2012 -

Frank Fletcher Superstore responded

Thank you for your feedback and opportunity to earn your business! Kimberly Favazzo Director of E-Commerce

July 05, 2012

We appreciated that Dave Murphy did not pressure us on the sale. He answered all our questions and was patient with us. We did purchase a car from him. He did good follow-up with us on issues we had and c More

by D Culp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Murphy
Jul 14, 2012 -

Frank Fletcher Superstore responded

Dear Culp David and I want to thank you for your feedback and opportunity to earn your business! Kimberly Favazzo Director of E-Commerce

July 04, 2012

outstanding as far as the salesman I dealt with Paul. Too early to tell about the overall dealership. I will know as time goes on. I purchased a new dodge ram truck for the first time from this dealership. More

by john1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
paul colyer
Jul 14, 2012 -

Frank Fletcher Superstore responded

Great news, Thank you for your feedback and opportunity to earn your business! Kimberly Favazzo Director of E-Commerce

July 03, 2012

We had a great experience working with Jeremy Elick in selecting and purchasing our 2012 Jeep Wrangler and I would recommend my frinds and family to go see him. The entire entire purchase process from se More

by JamesRRyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Elick
Jul 14, 2012 -

Frank Fletcher Superstore responded

James, Congratulations on your 2012 Jeep Wrangler. Thank you for your feedback and opportunity to earn your business! Kimberly Favazzo Director of E-Commerce

July 03, 2012

As a family that is on the road a lot during the summer, we needed to find a vehicle that would get good gas miledge. After looking at different places we finally ended up here at fletcher. We test drove ma More

by redangus12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Murphy
Jul 14, 2012 -

Frank Fletcher Superstore responded

Thank you for your feedback and opportunity to earn your business! Kimberly Favazzo Director of E-Commerce

June 26, 2012

Arnie was a low pressure, friendly salesman who helped us with every step of the process to make it quick and effortless. He, along with the finance department made buying a new car an excellent experience! More

by cgteach37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 28, 2012 -

Frank Fletcher Superstore responded

Thank you for sharing your experience with other people just like you. We appreciate your time and opportunity to be your dealer of choice. Kimberly Favazzo Patrum

June 23, 2012

All employees were friendly, knowledgeable and professional even when dealing with us very picky customers. We were very pleased with the deal and the vehicle. We shopped a couple other dealers, More

by IOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Elick
Jun 28, 2012 -

Frank Fletcher Superstore responded

Thank you for sharing your experience with other people just like you. We appreciate your time and opportunity to be your dealer of choice. Kimberly Favazzo Patrum

June 23, 2012

JERRY WAS EXTREMELY HELPFUL AND FORTH COMING. HE DIDNT TRY TO SELL ME SOMETHING I DIDNT WANT AND HE WASNT PUSHY. VERY COURTEOUS AND FRIENDLY. HIGHLY RECOMMENDED!!! More

by mschip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY HENTZ
Jun 28, 2012 -

Frank Fletcher Superstore responded

Jerry and the team at Fletcher appreciate your time and opportunity to be your dealer of choice. Kimberly Favazzo Patrum

June 21, 2012

i called inquiring about a jeep wrangler and our sales associate was very helpful locating a vehicle that met all of our needs. The knowledge of the sales associate was very helpful throughout the dealing More

by randymj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Elick
Jun 25, 2012 -

Frank Fletcher Superstore responded

Enjoy your new vehicle. THank you for the feedback. Kimberly Favazzo Patrum

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