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Frank Fletcher Toyota Scion

4.6

94 Lifetime Reviews

2209 S. Rangeline Road, Joplin, Missouri 64804
Call (417) 317-5080

Top Reviewed Employees

Zach Divine, Internet Manager, Frank Fletcher Toyota Scion

Zach Divine

Internet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dan Clark, Internet Manager, Frank Fletcher Toyota Scion

Dan Clark

Internet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Roger Nichols, Internet Manager, Frank Fletcher Toyota Scion

Roger Nichols

Internet Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jim Adams, General Manager, Frank Fletcher Toyota Scion

Jim Adams

General Manager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

October 18, 2017

"Zach Divine"

- Chelsea86

I was so impressed with Zach Divine. He is very knowledgeable and not pushy at all. He has such a great personality and is extremely helpful.

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Employees Worked With

Zach Divine
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

September 26, 2017

"Lacking basic skills in customer service."

- teddington

Once again I find the Fletcher organization has problems with customer service. What appears to be lacking is the comprehension is that a customer no matter their credit rating is the reason your organization is in business. I am not saying this is true of all your sales department. In fact, I was driven to Arkansas by one no longer there to make the deal happen after being be burnt by Frank Fletcher Ford. The point I am trying to make is your sales department needs some guidance in follow-up. If you say you will do something, good customer service dictates you should do just that no matter the outcome. This is the second and last time the Fletcher group has made me feel like my business is not good enough.

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Employees Worked With

Matt

July 13, 2017

"Classy"

- randall travis

Honestly if not for the salesman mr mark pulliam we would not have purchased a vehicle on that saturday. We were not ready to do so,but after visiting with us for a bit he took us right to what we were interested in. Then he introduced us to an amazing staff of people to seal the deal quickly and efficiently. And oh this mango charger is bad ass too!

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Employees Worked With

Mark Pulliam

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Vending Machines
Frank Fletcher Toyota Scion, Joplin, MO, 64804